KRISTINA ARHART
Shreveport,LA
Summary
Dependable worker with a strong history of efficiently completing tasks across diverse environments. Proficient in manual labor and equipment operation, ensuring a clean and organized workspace. Committed to safety and adaptability, contributing effectively to team objectives. Quick learner with a passion for continuous improvement and navigating change successfully.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Millwork Sales Specialist
Lowe's
Shreveport, Louisiana
05.2025 - Current
- Advised customers on millwork products and design solutions to meet specific needs.
- Facilitated consultations to determine customer preferences and requirements.
- Resolved inquiries and issues related to millwork purchases with efficiency.
- Recommended merchandise selections based on budget and aesthetic considerations.
- Responded promptly to queries regarding product specifications and ordering processes.
- Guided customers toward desired items by answering store and merchandise questions.
- Computed purchases, processed credit payments, and ensured transaction accuracy.
- Assisted numerous customers in selecting suitable millwork options.
Fulfillment Lead
Lowe's
Shreveport, Louisiana
03.2025 - 05.2025
- Supervised fulfillment operations, enhancing product distribution efficiency.
- Monitored order accuracy and ensured timely shipment for customer satisfaction.
- Collaborated with cross-functional teams to promptly resolve fulfillment issues.
- Maintained compliance with company policies and safety regulations in workspace.
- Investigated discrepancies between actual shipments and customer orders.
- Managed relationships with customers and carriers to optimize delivery operations.
- Ensured order accuracy by verifying quantity, product type, and address before shipping.
- Operated forklift and pallet jack to safely transport heavy loads.
Delivery Coordinator
Lowe's
Shreveport, LA
08.2021 - 03.2025
- Coordinated delivery schedules and provided regular updates to customers on progress.
- Executed comprehensive inspections of merchandise to ensure accuracy and damage-free condition.
- Supervised teams in preparing delivery loads to meet operational timelines.
Fulfillment Associate
Lowe's
Shreveport, Louisiana
03.2021 - 08.2021
- Efficiently processed customer orders in a fast-paced retail environment.
- Operated material handling equipment, including pallet jacks and hand trucks, ensuring safety compliance.
- Maintained cleanliness and organization of fulfillment areas to uphold safety standards.
- Communicated order status effectively with customers, addressing inquiries promptly.
- Accepted and filled orders quickly, verifying accuracy and completeness of each order.
- Located merchandise from shelves and storage areas to fulfill customer requests.
- Followed strict safety protocols while operating material handling equipment to minimize risks.
Installed Sales Coordinator
Lowe's
Shreveport, LA
03.2009 - 03.2021
- Assisted with employee training and coaching in the Installed Sales program.
- Operated and served as a subject matter expert on the in-store order management system.
- Coordinated installation reviews and completion of related paperwork.
- Coordinated with other departments to provide a smooth execution of sales initiatives.
- Built strong relationships with clients by following up on previous purchases, and suggesting new products.
Floor Supervisor
Kroger
Dalton, GA
02.2007 - 03.2009
- Responded to customer concerns with friendly, knowledgeable service, and remedied issues promptly and effectively.
- Monitored cash drawers in checkout stations to verify an adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
- I walked through the department multiple times each shift to evaluate and correct issues, such as cleaning and stock replenishment needs.
Education
High School -
Southwood High School
Shreveport, LA05.2002
Associate of Science - General Studies
Bossier Parish Community College
Bossier City, LASkills
- Leadership skills
- Product knowledge
- Customer consultations
- Merchandise recommendations
- Order processing
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Contract preparation
- Project estimation
- Multitasking abilities
- Team cooperation
- Professionalism
- Customer engagement
- Telephone etiquette
- Route deliveries
- Forklift operation
- Self-motivation
- Safe driving practices
- Microsoft Office proficiency
Certification
Microsoft Office Specialist: Word
Timeline
Millwork Sales Specialist
Lowe's
05.2025 - Current
Fulfillment Lead
Lowe's
03.2025 - 05.2025
Delivery Coordinator
Lowe's
08.2021 - 03.2025
Fulfillment Associate
Lowe's
03.2021 - 08.2021
Installed Sales Coordinator
Lowe's
03.2009 - 03.2021
Floor Supervisor
Kroger
02.2007 - 03.2009
High School -
Southwood High School
Associate of Science - General Studies
Bossier Parish Community College