Kristina Arzola
Amarillo,TX
Summary
I am a Certified Clinical Medical Assistant specializing in patient care and clinical support. Wanting to combine my education and experience to elevate the clinic.. I am driven by a commitment to excellence in healthcare delivery and aspiring to make a significant impact in my career.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CCMA, MOS, and Call Center Specialist
Northwest Physicians Group
Amarillo, Texas
10.2022 - Current
- Vital signs monitoring & documentation
- Handling high-volume patient calls in timely manner & medical billing
- Professional written & verbal communication
- Adaptability, time management, reliability, & leadership
- Confidentiality & HIPAA compliance
- Prior authorizations, insurance referrals, & proposing prescriptions
Medical Assistant
BSA Carexpress
Amarillo, Texas
01.2024 - 12.2024
- Assisted with patient intake processes, ensuring accurate documentation, and timely updates.
- Facilitated communication between patients and medical staff, enhancing overall patient experience.
- Conducted physicals, immunizations, PFTs, urine and hair drug screens, BAT, and worker's compensation.
- Managed opening and closing as the only medical assistant.
Server
Bubba's 33
Amarillo, USA
08.2021 - 10.2022
- Serving in a fast paced, high-volume dining facility.
- Teamwork & Collaboration with other employees.
- Maintained cleanliness and organization of the dining area to enhance customer experience.
- Trained new team members on menu items, service standards, and operational procedures.
Server
Leal's
Muleshoe, USA
08.2019 - 05.2021
- Knowledge of drink and food menu
- Food safety & cleanliness.
- Managed multiple tables while providing attentive service to all guests.
- Worked collaboratively with team members to create a positive work environment.
- Participated in regular staff meetings to discuss improvements in service and operations.
Tutor
Muleshoe School District
Muleshoe, USA
10.2018 - 05.2021
- One-on-one group tutoring
- Explaining complex concepts
- Time management & consistency
- Collaborated with teachers and staff to align tutoring sessions with classroom objectives.
- Monitored student progress and adjusted tutoring techniques to improve understanding and retention.
- Assisted students in developing effective study habits and strategies for success in school.
Lifeguard
Muleshoe Water Park
Muleshoe, USA
05.2018 - 08.2020
- CPR, BLS, and First Aid
- Strong communication & coordination
- Customer service
- Conducted regular safety drills to enhance team preparedness.
- Responded promptly to emergencies, ensuring swift action and communication.
Education
Bachelor of Science - Health Sciences
West Texas A&M University
Canyon, TX12-2024
Muleshoe High School -
Muleshoe High School
Muleshoe, TX05-2021
Skills
- Vital Signs
- Drug Screenings
- CPR
- Data Analysis
- Direct Patient Care
- Time Management
- Team Leadership
- Administrative skills
- Clinical Research
- Medical Billing
- Patient Scheduling
- Customer Service
- Patient Advocacy
- Healthcare Compliance
- Quality Assurance
- Insurance Authorizations
Certification
- CCMA Certification
- BLS CPR Certification
- Stop the Bleed Certification
References
References available upon request.
Timeline
Medical Assistant
BSA Carexpress
01.2024 - 12.2024
CCMA, MOS, and Call Center Specialist
Northwest Physicians Group
10.2022 - Current
Server
Bubba's 33
08.2021 - 10.2022
Server
Leal's
08.2019 - 05.2021
Tutor
Muleshoe School District
10.2018 - 05.2021
Lifeguard
Muleshoe Water Park
05.2018 - 08.2020
Bachelor of Science - Health Sciences
West Texas A&M University
Muleshoe High School -
Muleshoe High School