Overview
Work History
Education
Skills
Timeline
Generic

Kristina Boll

Colton,OR

Overview

23
23
years of professional experience

Work History

General Surgery Scheduling Lead

Kaiser Permanente
01.2013 - Current

I provide support for the service through independent scheduling of surgical procedures at Kaiser Permanente Hospitals and Clinics as well as Affiliated Hospitals and Medical Offices, and track data relative to the utilization of the Operating Room and clinic time in relation to Inpatient and Outpatient surgery. This information is utilized by department administration. I act as a liaison for physicians, clinic staff, operating room staff, procedure room staff and the 5 surgery schedulers on my team regarding policies, procedures and actual schedule information.

I work closely with physician and staff to formulate and coordinate the physician operating room schedule.
I work with Regional Surgical Services Surgery Scheduler to organize the schedule to assure adequate block time utilization and clinic time utilization.

I manage the General Surgery and Plastic Surgery Schedulers daily assignments, work flows, processes, duties, coordination of time off and coverage. This also includes training schedulers of new processes, technology and when needed for performance issues.

I analyze operating time usage and collaborate with the clinician scheduler to create the surgeons schedules for operating time, clinical time, call schedule and time off for approximately 30 physicians.

I run a weekly department meeting.

I represent our department at multiple regional meetings and cascade information from meetings to my team.

Medical Assistant

Kaiser Permanente
05.2001 - 01.2013
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Medical Assisting Certification - General Studies As Well As Medical Assistant Cert.

Clackamas Community College
Oregon City, OR
06.1997

Skills

  • Medical Terminology
  • Attention to Detail
  • Problem Solving
  • Adaptability
  • Multitasking Abilities
  • Process Improvement
  • Decision Making
  • Conflict Resolution
  • Effective Communication
  • Active Listening
  • Critical Thinking
  • Time Management
  • Organizational Skills
  • Patient Coordination
  • HIPAA Compliance
  • Team Collaboration
  • Patient Relations
  • Facility Coordinating
  • Schedule Coordination
  • Project Planning and Implementation

Timeline

General Surgery Scheduling Lead

Kaiser Permanente
01.2013 - Current

Medical Assistant

Kaiser Permanente
05.2001 - 01.2013

Medical Assisting Certification - General Studies As Well As Medical Assistant Cert.

Clackamas Community College
Kristina Boll