Kristina Brown
Scottsville,KY
Summary
Organized, goal-oriented, team player seeking a position in an established medical office supporting physicians, nurses, and other medical staff to facilitate patient care. I'm also a level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Also have a strong belief in importance of companionship and support in patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Host/Cashier/Waitress
Harper's
Scottsville, KY
01.2011 - Current
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Provide perfect service experience for every guest.
- Assist in keeping restaurant clean and safe.
- Communicating with customers to ensure satisfaction and resolve any complaints
- Assisted managers with quickly resolving service- and food-related issues
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
Medical Assistant- Urology
Graves Gilbert Clinic
Bowling Green, KY
01.2021 - 11.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Obtained client medical history, medication information, symptoms and allergies
- Called and faxed pharmacies to submit prescriptions and refills
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
- Educated family members and caregivers on patient care instructions
- Evaluated patient histories, complaints and current symptoms
- Obtained all prescribed laboratory testing
Medical Assistant Pediatric
Graves Gilbert Clinic
Bowling Green, KY
11.2019 - 12.2020
- Contacted pharmacies to submit and refill patients' prescriptions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Babysitter/childcare Giver
Mallory/Trey Harper
Scottsville, KY
01.2015 - 08.2019
- Monitored children's safety and well-being to prevent accidents and falls.
- Helped older kids complete homework, school projects and chores.
- Maintained daily records of children's behavior, sleeping schedules, meals and activities.
- Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Assisted children with homework assignments and special projects across different subjects
Personal In-Home Caregiver
Elderly Caregiver
Scottsville, KY
06.2018 - 11.2018
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Administered necessary medications as directed by care plan.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Provided mobility assistance such as walking and regular exercising
Practice Representative
Spine Stop
Scottsville, KY
04.2018 - 08.2018
- Attending community events to educate potential patients about benefits of chiropractic care.
- Operated a portable scanner to detect potential problems in area of neck and spine.
- Maintained excellent attendance record, consistently arriving to work on time.
Medical Assistant Intern
Agape Health Center
Scottville, KY
02.2018 - 05.2018
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained detailed records of test results by entering data and patient information into computer.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained client medical history, including medication information, symptoms and allergies.
- Drew and administered injections: ID,IM,SQ.
911 Dispatcher
Scottsville Police Department
Scottsville, KY
11.2017 - 01.2018
- Responded to emergency calls routed by automatic distribution system.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Managed customer calls effectively and efficiently in complex , Fast -paced and challenging call center environment.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Education
Associate of Science - Medical Assisting
Daymar Community College
Bowling Green2018
High School Diploma -
Warren East High School
Bowling Green, KY2013
Skills
- Scheduling patient appointments
- Maintaining medical records, billing and coding information for insurance
- Preparing patients for examination
- Helping physicians with patient examinations
- Taking and recording vital signs, such as blood pressure
- Drawing blood
- Preparing blood samples for laboratory tests
- Giving patients injections or medications as directed by physician
Certification
- CPR/AED
- First aid
- HIPAA privacy
- Bloodborne pathogens
- Aseptic hand washing
Timeline
Medical Assistant- Urology
Graves Gilbert Clinic
01.2021 - 11.2021
Medical Assistant Pediatric
Graves Gilbert Clinic
11.2019 - 12.2020
Personal In-Home Caregiver
Elderly Caregiver
06.2018 - 11.2018
Practice Representative
Spine Stop
04.2018 - 08.2018
Medical Assistant Intern
Agape Health Center
02.2018 - 05.2018
911 Dispatcher
Scottsville Police Department
11.2017 - 01.2018
Babysitter/childcare Giver
Mallory/Trey Harper
01.2015 - 08.2019
Host/Cashier/Waitress
Harper's
01.2011 - Current
Associate of Science - Medical Assisting
Daymar Community College
High School Diploma -
Warren East High School
- CPR/AED
- First aid
- HIPAA privacy
- Bloodborne pathogens
- Aseptic hand washing
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