Kristina Cardinale
Manchester
Summary
Self-motivated individual with desire to work in a restaurant setting that focuses on upscale beverage/food service and provides an opportunity for staff to further expand their customer service techniques
Overview
17
17
years of professional experience
Work History
Bar Manager
Luigis Pizza Bar and Grill
Manchester, NH
06.2024 - Current
- Oversaw daily bar operations, ensuring high-quality service and customer satisfaction.
- Managed inventory control, optimizing stock levels and reducing waste.
- Developed and implemented training programs for bartending staff to enhance service efficiency.
- Coordinated event planning and execution, increasing patron engagement and revenue opportunities.
- Monitored financial performance, analyzing sales data to drive strategic decisions and profitability.
- Established relationships with suppliers, negotiating favorable terms to improve cost-effectiveness.
- Ensured compliance with health and safety regulations to maintain a safe environment for patrons and staff.
- Led team meetings to foster communication, address concerns, and promote a positive work culture.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Server, Bartender
The Lims Sports Bar & Café
Salem, NH, USA
03.2018 - Current
- Responsible for providing friendly, table-side service of food and beverages to patrons of Chaser’s Poker Room
- Supportive of team-structured service environment where communication amongst waitstaff is crucial to high-volume setting
- Obtained annual T.E.A.M. certification for alcohol service in NH
Production Manager
Airex Filter Corporation
Hudson, NH
04.2020 - 06.2024
- Streamlined production processes to enhance efficiency and reduce waste.
- Led cross-functional teams to implement quality control measures improving product reliability.
- Developed training programs for staff, enhancing operational knowledge and safety standards.
- Analyzed production data to identify bottlenecks and improve workflow efficiency.
- Coordinated maintenance schedules for machinery, minimizing downtime and ensuring optimal performance.
- Monitored inventory levels, ensuring timely procurement of materials to meet production demands.
- Implemented lean manufacturing principles, resulting in significant cost savings and process improvements.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Reviewed work for quality and compliance with company standards and design specifications.
Office Secretary
Airex Filter Corporation
Hudson, NH
04.2020 - 06.2024
- Organized and maintained office filing systems to enhance document retrieval efficiency.
- Managed scheduling for executive meetings, ensuring optimal time allocation and resource availability.
- Coordinated communication between departments, fostering collaboration and information sharing.
- Assisted in preparing reports and presentations, contributing to effective decision-making processes.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Lead Bartender
Southside Tavern
Manchester, NH, USA
10.2016 - 03.2018
- Promoted to leadership role, providing direction and support to team of servers and bartenders who served patrons of Manchester Poker Room
- Responsible for general operations tasks of bar management such as inventory, liquor and beer ordering, and compliance
Head Cook
Café Services
Newington, NH, USA
04.2009 - 02.2017
- Held a lead role in ensuring that food was properly prepared for Insite Technology’s 1200 employees
- Involved in several areas of food preparation and execution, such as hot and cold prep, fry, sauté, broil, and bake
Skills
- Food service
- Leadership
- Front-of-house
- Back-of-house
- Bartending
- Filtration HVAC
- Salesmanship
Communication Skills
Effective communicator with ability to help bridge gaps and improve delivery of information from separate businesses involved in partnership.
Leadership Experience
Agile and responsive team member, always willing to assume leadership role when necessary to help deliver optimal results towards company’s overall goal.
Timeline
Bar Manager
Luigis Pizza Bar and Grill
06.2024 - Current
Production Manager
Airex Filter Corporation
04.2020 - 06.2024
Office Secretary
Airex Filter Corporation
04.2020 - 06.2024
Server, Bartender
The Lims Sports Bar & Café
03.2018 - Current
Lead Bartender
Southside Tavern
10.2016 - 03.2018
Head Cook
Café Services
04.2009 - 02.2017