Kristina Carter
Kingman,AZ
Summary
Dynamic Revenue Cycle Team Lead at Circle the City, FQHC, with a proven track record in enhancing billing efficiency and resolving complex inquiries. Expert in healthcare billing and adept at multitasking, I excel in training teams and streamlining processes to support underserved populations. Committed to accuracy and collaboration in revenue cycle management.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Revenue Cycle Team Lead
Circle the City, FQHC
Phoenix, Arizona
07.2021 - Current
- Tracked and distributed incoming workload efficiently to enhance overall operations.
- Assisted revenue cycle management staff with charge capture billing and collections processes.
- Collaborated with certified coder to ensure accurate submission of billing and revenue collections.
- Executed athena data reports to verify claim-level database integrity.
- Resolved billing inquiries while escalating communications from management and staff as needed.
- Monitored account delinquencies, providing training on accounts receivable protocols.
- Identified trends affecting billing efficiency and proactively addressed issues.
- Coordinated with revenue cycle manager to prioritize goals, streamline processes, and review insurance status.
Education
Associate Degree - Psychology
University of Phoenix
Tempe, AZSkills
- Healthcare billing expertise
- Stress management
- Flexibility and multitasking
- Commitment to underserved populations
- Knowledge of FQHC billing processes
- Interpersonal communication skills
- Project management
- Proficiency in EHR and Microsoft Suite
Certification
Certified Medical Billing, Coding, Insurance Specialist, NCCT
Timeline
Revenue Cycle Team Lead
Circle the City, FQHC
07.2021 - Current
Associate Degree - Psychology
University of Phoenix