Kristina Chmielewski
Las Vegas,NV
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Market Case Manager
The Just One Project
Las Vegas, Nevada
01.2021 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Assisted individuals with eligibility for available benefits.
- Maintained up-to-date case records with case activity status.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Provided hands-on and proactive leadership to community services staff.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Spoke to community groups to explain and interpret purposes, programs and policies.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Data Entry Clerk
Principal Financial
Mason City , IA
11.2008 - 08.2020
- Identified and corrected data entry errors to prevent duplication across systems.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Audited new data, identifying potential issues and corroborating reports.
- Proofread and edited documents to correct errors.
- Detected flaws in customer and account data, resolving issues and communicating with supervisors.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Exceeded quality goals to support team productivity.
- Completed database backups to secure information.
- Reviewed and updated account information in company computer system.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Maintained database by entering new and updated customer and account information.
- Contacted customers via phone or email to address data inquiries.
Education
High School Diploma -
Tartan Senior High School
Oakdale, MN06-1999
Skills
- Client Advocacy
- Community Outreach
- Records Management
- Family Education
- Referral Coordination
- Case Management
- Email and Telephone Etiquette
- Problem-Solving
- Positive Attitude
- Decision-Making
- Verbal and Written Communication
- Community Resources
- Data Entry and Analysis
- Relationship Building
- Social Work
- Family Education Programs
Certification
- Civil Rights Training
- Snap Certified
Timeline
Community Market Case Manager
The Just One Project
01.2021 - Current
Data Entry Clerk
Principal Financial
11.2008 - 08.2020
High School Diploma -
Tartan Senior High School
Similar Profiles
Khalil RoseKhalil Rose
Workforce Program Manager at The Just One ProjectWorkforce Program Manager at The Just One Project
Joseph WilsonJoseph Wilson
Volunteer at The Just One ProjectVolunteer at The Just One Project
Sebastian ChavezSebastian Chavez
Volunteer at The Just One ProjectVolunteer at The Just One Project
Karma NelsonKarma Nelson
Restocking and Boxing at The Just One ProjectRestocking and Boxing at The Just One Project
Alexis KeenanAlexis Keenan
Assistant Store Manager- Client Experience at SephoraAssistant Store Manager- Client Experience at Sephora