Kristina Claeys
Lakeland Regional Health
Lakeland,FL
11
years of professional experience
Compassionate Medical Assistant with expertise in patient care, vital sign monitoring, and EMR/EHR proficiency, dedicated to enhancing healthcare delivery and patient education.
Work History
Medical Assistant
1 Year 10 Months- Assisted healthcare providers with patient examinations and procedures, ensuring smooth operational flow.
- Prepared and maintained medical equipment and instruments for various clinical tasks, enhancing efficiency.
- Documented patient information accurately in electronic health records, supporting data integrity and compliance.
- Educated patients on treatment plans, medications, and preventive care measures to promote health literacy.
- Trained new staff on office protocols, improving team performance and service delivery standards.
- Coordinated patient scheduling and follow-up appointments, optimizing clinic workflow and reducing wait times.
Patient Care Technician
3 Years 5 Months- Assisted in monitoring vital signs and patient conditions, ensuring timely updates to nursing staff.
- Delivered compassionate patient care, facilitating comfort and addressing individual needs effectively.
- Collaborated with multidisciplinary teams to implement care plans and optimize patient outcomes.
- Educated patients on procedures and post-care instructions, enhancing understanding and compliance.
- Mentored junior technicians on best practices for patient handling and safety protocols, fostering a supportive environment.
Medical Assistant
5 Years 5 Months- Implemented process improvements for patient intake procedures, streamlining workflows across departments.
- Collaborated with interdisciplinary teams to enhance patient care initiatives and improve overall service quality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Associate of Science - Billing And Coding
- Dean's List
- Honor Roll
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
Medical terminology
EMR / EHR
Patient care
Timeline
Medical Assistant
Lakeland Regional Health
08.2024 - CurrentRead More
Patient Care Technician
Lakeland Regional Health
03.2021 - 08.2024Read More
Medical Assistant
Doctor Today, TLC
10.2015 - 03.2021Read More
Southern Technical College
Associate of Science from Billing And Coding
Read More