Kristina Frazier

Compile, record, and evaluate personal and financial date in order to verify completeness and accuracy, and to determine eligibility status.

Process and monitor application.

Frequently communicate with applicants regarding application status.

Record all communications in the program system of records.

Complete 120+ case reviews a week. Effectively track all completed cases and their daily progression

• Implemented operational strategies and effectively built customer and employee loyalty.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Developed effective business plans to align strategic decisions with long-term objectives.

• Meeting sales goals while delivering great customer service
• Continuously build and maintain client relationships
• Consistently achieves 100% of monthly, quarterly and annual sales goals.
• Extremely self motivated and consistently motivate others.
• Demonstrated ability to meet deadlines.

• Oversee sunglasses, designer sunglasses, jewelry, fine jewelry, accessories, handbags, and designer handbags
• Driving sales, merchandising, and teaching selling
• Building market share, and growing brand awareness through team development, thoughtful and purposefull actions, with keen attention to detail

• Driving sales for womens ready to wear designer clothing
• Assist the Department Manager in creating a solid business plan, that enabled team to work together in order to meet department, store, and individual goals
• Merchandising, and maintaining accurate inventory

• Lead the team in selling our merchandise to our new and established customers
• Merchandise the floor
• Handle and resolve escalated customer complaints and issues
• Assist in managing the selection, training and development of staff all while ensuring our monthly sales quotas were met