Bright Office Administrator with success in supporting staff by providing clerical expertise. Successful at assisting staff with duties beyond those assigned and always willing to pitch in and help.
Overview
13
13
years of professional experience
Work History
Office Administrator
Pavilion Psychological Services
Cumming, GA
01.2021 - Current
Created and updated records and files to maintain document compliance.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Answer phone system
Book appointments for existing and non existing clients using My Clients Plus and Jituzu
Go over pricing and process of testing and therapy services
Maintain current client status using My Clients Plus
Score patients tests used during assessments using QGlobal Scoring System
Create Superbills for out of network insurance purposes for each patient
File all new tests accordingly
Make and receive confidential faxes
Lay out testing material accordingly to each clients specific needs
Charge clients using online system Swipe Simple
Handle Department of Children and Family Services cases using eCase notes
Provide a positive, caring environment to all who we encounter
Dental Laboratory Technician
BonaDent Dental Laboratories
Seneca Falls, New York
04.2009 - 08.2020
Thorough understanding and articulation of model work
Properly follow and understand dentist/patient directions and prescriptions with great attention to detail
Strong organizational skills along with the ability to complete every case within specified deadline
Effective verbal and written communication with team members and team leaders
Degassing and opaqing of metal crowns and bridges
Lining zirconia copings to prepare for the porcelain stage
Studying doctors photos in order to achieve the perfect shade as shape of surrounding dentition
Using matrix materials to form a guide from study models to achieve beautiful and function- al restorations
Building, stain and glazing porcelain fused to metal and zirconia crowns and bridges ranging from single unit posterior and anteriors to larger bridges
Grinding, stain and glaze of full contour zirconia units both singles and bridges
Working with cement retained and screw retained implants as well as cementing units as needed in lab
Ability to maintain high quality work and high production rate with attention to detail
Utilizing and maintaining cleanliness of dental lab materials, instruments, furnace, work areas and model work
Responsible for producing Late Case List using Microsoft Excel
Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
Constructed artificial metal and porcelain teeth with attractive finishes and durable frameworks.