Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Gordiyenko

Middleburg Heights

Summary

Thorough team contributor with strong organizational skills. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

3
3
years of professional experience

Work History

Consumer Care Coordinator

Community Behavioral Health Services
10.2023 - 05.2025
  • Scheduled patient appointments and utilized ICANotes EHR system for clinical documentation and record management.
  • Managed monthly Medicaid coverage for patients, ensuring accurate state data and preventing loss of benefits through proactive tracking and communication.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA.
  • Enhanced patient care coordination by effectively managing schedules for multiple healthcare providers.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.

Inventory Coordinator

Archer Daniels Midland Company
10.2022 - 08.2023
  • Improved inventory accuracy by conducting regular audits.
  • Developed comprehensive reports for management, highlighting inventory levels and areas of concern.
  • Monitored and adjusted inventory levels daily.
  • Performed data entry and completed proper paperwork.
  • Collaborated on the creation and rollout of Safety, Quality, and Environmental training materials.
  • Created workflow charts for all departments to improve process efficiency.

Customer Service Representative

Umpqua Bank
05.2022 - 10.2022
  • Maintained detailed records of client interactions, ensuring proper follow-up and resolution of issues.
  • Investigated and resolved client inquiries and complaints quickly.
  • Delivered prompt service to prioritize client needs.
  • Supported client needs in billing and payment processing.
  • Verified and updated account information to
    maintain customer records.

Education

Summa Cum Laude High School Diploma -

Columbia High School
Columbia Station, OH

In Progress - Business Management

Spokane Falls Community College
Spokane, WA

Skills

  • Exceptional organizational skills
  • Documentation proficiency
  • Detail-oriented
  • HIPAA compliance
  • Team player
  • Time management
  • Clear communication
  • Conflict resolution

Timeline

Consumer Care Coordinator

Community Behavioral Health Services
10.2023 - 05.2025

Inventory Coordinator

Archer Daniels Midland Company
10.2022 - 08.2023

Customer Service Representative

Umpqua Bank
05.2022 - 10.2022

Summa Cum Laude High School Diploma -

Columbia High School

In Progress - Business Management

Spokane Falls Community College

Similar Profiles

  • Stephanie Crawford

    Stephanie CrawfordStephanie Crawford

    Chief Executive Officer (CEO) at Community Health AssociatesChief Executive Officer (CEO) at Community Health Associates

  • Praveen Bodakunta

    Praveen BodakuntaPraveen Bodakunta

    Customer Service Representative at Catholic Community Services – Family Behavioral HealthCustomer Service Representative at Catholic Community Services – Family Behavioral Health

  • KELLI ENSMAN

    KELLI ENSMANKELLI ENSMAN

    Mental Health Clinic Supervisor at San Bernardino County Behavioral Health, Mariposa Community Counseling, Substance Use Disorder and Recovery ServicesMental Health Clinic Supervisor at San Bernardino County Behavioral Health, Mariposa Community Counseling, Substance Use Disorder and Recovery Services

  • Jalaa Boudiab

    Jalaa BoudiabJalaa Boudiab

    Outside Sales Representative at ARG RoofingOutside Sales Representative at ARG Roofing

  • Samantha Barnes

    Samantha BarnesSamantha Barnes

    Compliance Program Manager at Case Western Reserve UniversityCompliance Program Manager at Case Western Reserve University

CREATE PROFILE