Kristina Harriman
Wal-Mart Supercenter
Vacaville,CA
1
Certification
2027
years of professional experience
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Work History
Front End Supervisor
5 Months- Supervised daily front-end operations, ensuring efficient customer service and checkout processes.
- Implemented process improvements to enhance workflow efficiency at checkout stations.
- Trained and mentored team members on operational standards and company policies.
- Managed inventory levels for front-end merchandise, coordinating with stock teams for timely replenishment.
Member Services Team Lead
7 Months- Led team in delivering exceptional member support and resolving issues efficiently.
- Enhanced customer satisfaction by effectively addressing and resolving member issues.
- Oversaw daily operations, ensuring adherence to policies and standards for service excellence.
- Trained new staff on procedures, enhancing service quality and team performance.
- Led monthly staff meetings, promoting open communication and collaboration within the team.
Member Experience Ambassador
1 Year 9 Months- Provided personalized fitness guidance to members, enhancing their workout experience.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Fostered community engagement through organizing fitness events and workshops.
Amazon Warehouse Associate
8 Months- Picked and packed orders accurately, ensuring correct product selection and secure packaging
- Operated material handling equipment to facilitate efficient order fulfillment.
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Monitored inventory levels and conducted regular stock audits to ensure accuracy.
- Maintained clean, organized work area to enhance safety and support efficient operations
- Safely stored hazardous materials according to OSHA regulations and company guidelines
Assistant Manager
1 Year 4 Months- Oversaw daily store operations, optimizing product placement and streamlining inventory management.
- Trained and mentored team members on customer service best practices, enhancing overall team performance.
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Supported daily operations management, facilitating smooth workflow and effective team collaboration.
Softlines Team Member
7 Years- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to enhance guest experience by providing exceptional customer service.
- Promoted a positive shopping experience by addressing customer concerns promptly and professionally.
- Assisted in maintaining inventory accuracy through regular stock assessments and replenishment processes.
- Operated cash register to process customer transactions.
Sales Associate
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Supported inventory management by tracking stock levels and assisting with replenishment.
- Stocked shelves and organized merchandise to maintain store presentation standards.
Key Holder
- Managed cash handling and daily sales reporting to ensure accurate financial transactions.
- Trained new staff on operational procedures and customer service expectations to foster team effectiveness.
- Supported inventory management processes, including stock replenishment and loss prevention strategies.
- Assisted in maintaining store organization and visual merchandising standards to enhance customer experience.
Sales Associate
- Developed product knowledge to provide informed recommendations to customers.
- Adapted quickly to changing priorities and customer demands in a fast-paced environment.
- Engaged in loss prevention efforts by monitoring store activities and reporting suspicious behavior.
- Collaborated with team members to ensure store cleanliness and safety compliance.
Education
High School Diploma
College - Administrative Medical & Dental
Skills
Retail operations
Cash handling
Customer service
Customer engagement
Strong multi-tasking
Problem-solving
Team leadership
Certification
- Childcare Certification Present
- Child Abuse & Neglect Mandated Reporter July 2024 to Present
- Driver's License February 2025 to March 2030
- CPR Certification July 2024 to July 2026
- Pediatric First Aid
- CPR
- AED
Timeline
Front End Supervisor
Wal-Mart Supercenter
02.2026 - CurrentRead More
Member Services Team Lead
In Shape Fitness Center
10.2024 - 05.2025Read More
Member Experience Ambassador
In Shape Fitness Center
11.2021 - 08.2023Read More
Amazon Warehouse Associate
Amazon Warehouse
10.2020 - 06.2021Read More
Assistant Manager
99 Cents Only Store
08.2018 - 12.2019Read More
Softlines Team Member
Target
01.2009 - 01.2016Read More
Sales Associate
Dollar Tree
Read More
Key Holder
Liz Claiborne
Read More
Sales Associate
Claires Stores Inc
Read More
Vacaville High School
High School Diploma
Read More
Trinity College
College from Administrative Medical & Dental
Read More