KRISTINA JENNINGS
Weymouth,MA
Summary
Dedicated and empathetic with an excellent reputation for creating a stimulating environment, encouraging and supportive for all individuals and abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Hobby Lobby
Aberdeen, SD
09.2021 - Current
- Provide positive first impression to welcome existing, new and potential customers.
- Engage customers to effectively build rapport.
- Solve customer challenges by offering relevant products and services.
- Increase sales by offering advice on purchases, promoting additional products.
Director of Memory Care
Clarendale At Bellevue Place
Nashville, TN
10.2020 - 09.2021
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Oversaw unit operations and provided corrective feedback to achieve daily and long-term care and staffing goals.
- Delivered daily enrichment activities (25 residents), to promote high satisfaction among families and residents.
- Assisted with sales and marketing strategies to foster achievement of unit sales goals through tours and personal experiences.
- Regularly communicated with family members regarding care and needs of loved ones.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals.
- Collaborated closely with Hospice team.
- Properly maintained documentation to comply with legal regulations and company policies.
Life Enrichment Coordinator
Clarendale At Bellevue Place
Nashville, TN
12.2019 - 08.2020
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Increased resident socialization through implementation of wide range of age appropriate activities.
- Facilitated 1:1 activities for residents unable to participate in group settings.
- Successfully built resident run library.
Director of Academics
Total Package Hockey
Atlanta, GA
05.2014 - 05.2019
- Guided staff development by introducing teaching strategies for individual students to ensure students reach academic goals.
- Provided 1:1 support to student athletes (grades 6-12) with learning differences through creative and constructive tutoring to improve learning progress.
- Course management.
- Managed daily operations.
- Parent communication with respect and patience.
- Counselled students regarding NCAA eligibility requirements.
- Coordinated local community service programs.
- Generated new revenue stream by successfully creating a meal plan program.
- Supervised office workflow and administrative processes to keep operations running smoothly.
- Collaborated on sales and marketing strategies to drive achievement of revenue goals.
Special Education Tutor
Self Employed
Atlanta, GA
11.2011 - 05.2018
- Established creative and constructive 1:1 support for children with autism, apraxia, and other learning differences in home settings.
- Collaborated with teachers, administrators and parents to develop plan to best support student success and growth.
- Assisted students in developing individualized study skills and strategies.
- Mentored and coached students with focus on developing independence and self-confidence.
Education
Certificate - Applied Behavior Analysis and Autism Studies
Penn State University
World Campus2010
K-6 Teacher Certification Program -
Moravian College
Bethlehem, PA1999
BA - Psychology/Gerontology
Hood College
Frederick, MD1991
Skills
- Microsoft Office
- Time Management
- Adaptability
- Integrity
- Client Satisfaction
- Product and Service Sales
- Team Training
- Problem-Solving
- Staff Management
- Client Documentation
- Collaboration
Certification
Certified Montessori Dementia Care Professional-2021
Certified Yoga for Seniors - 2022
Psychosocial and Spiritual Palliative Care Training - 2021
Intergenerational Arts Programming for People Living with Dementia Training - 2023
Community Service
Annandale Village, Atlanta, GA
08/2012 - 05/2019
- Weekly volunteer at Annandale Village, residential facility for adults with traumatic brain injuries/intellectual disabilities
- Assisted with yearly fundraisers, organized student athletes to volunteer with Annandale's Special Olympics teams
- Aided Recreation Department in various art projects, musical and athletic events, as well as visiting with Villagers 1:1.
Timeline
Sales Associate
Hobby Lobby
09.2021 - Current
Director of Memory Care
Clarendale At Bellevue Place
10.2020 - 09.2021
Life Enrichment Coordinator
Clarendale At Bellevue Place
12.2019 - 08.2020
Director of Academics
Total Package Hockey
05.2014 - 05.2019
Special Education Tutor
Self Employed
11.2011 - 05.2018
Certificate - Applied Behavior Analysis and Autism Studies
Penn State University
K-6 Teacher Certification Program -
Moravian College
BA - Psychology/Gerontology
Hood College