Kristina Kester
Fayetteville,AR,AR
Summary
Dynamic retail professional with extensive experience at Goodwill Industries, excelling in customer service and cash handling accuracy. Proven track record of enhancing customer engagement and training new staff to achieve sales goals. Recognized for attention to detail and fostering teamwork, ensuring a positive shopping experience for all customers.
Overview
5
5
years of professional experience
Work History
Store Associate
Vapor Maven
Springdale, AR
01.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of merchandise displays to attract customers.
- Collaborated with team members to ensure timely restocking of inventory on the sales
Retail Associate
Goodwill Industries of Arkansas
Rogers, AR
05.2024 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of merchandise displays to attract customers.
- Collaborated with team members to ensure timely restocking of inventory on the sales floor.
- Educated customers about Goodwill's mission, fostering community engagement and brand loyalty.
- Trained new staff on operational procedures and customer service standards to promote teamwork.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Helped run the textile department in leads absence was able to preform any position in production
- Helped with customer complaints and questions for our department
Cashier
Kohls Department Store
Rogers, AR
08.2021 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Implemented promotional displays to enhance customer engagement.
- Handled returns and exchanges according to store policies.
- Supported team by training new cashiers on operational procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Penn Foster High School
Scranton, PASkills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
Timeline
Store Associate
Vapor Maven
01.2026 - Current
Retail Associate
Goodwill Industries of Arkansas
05.2024 - 11.2025
Cashier
Kohls Department Store
08.2021 - 01.2022
High School Diploma -
Penn Foster High School