Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
BusinessAnalyst
Kristina  Kinchak

Kristina Kinchak

Southwick,MA

Summary

Detail-oriented and proactive professional with a diverse background in administrative support and customer service, complemented by experience in hiring and team management. Proven track record as an Administrative Assistant, adept at managing office operations and facilitating communication to ensure efficient workflow. Demonstrated expertise in overseeing recruitment processes, including sourcing, interviewing, and hiring candidates, ensuring alignment with organizational needs. Skilled in delivering exceptional customer service as a Server, with a strong history of enhancing guest satisfaction, managing high-volume transactions, and resolving issues promptly. Adept at multitasking, problem-solving, and maintaining a positive attitude in dynamic environments. Committed to leveraging strong organizational skills and a customer-focused approach to contribute effectively to a collaborative team.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Unifi
Windsor Locks, CT
08.2021 - 10.2022
  • Conducted remote and in-office interviews to recruit candidates for Spirit and Breeze airlines.
  • Facilitated new employee on-boarding and documentation.
  • Ensured consistent contact with a high volume of new hires throughout their onboarding process.
  • Maintained payroll records within the company's KRONOS system, as well as completion of weekly overtime reports.
  • Managed the scheduling of computer and on-the-job training sessions for recently onboarded employees.
  • Contributed to the development of a positive employee environment under station management.

Server

Crepes Tea House Restaurant
West Springfield, Massachusetts
04.2016 - 02.2022
  • Provided exceptional service to high volume of daily customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Bachelor of Science - Public Health

University of Massachusetts Amherst
Amherst, MA
06-2022

Bachelor of Science - Psychology

University of Massachusetts Amherst
Amherst, MA
06-2022

Skills

  • Office Management
  • Multitasking and Organization
  • Teamwork oriented
  • Excellent Communication
  • Excellent customer service
  • Microsoft Office and Outlook proficiency

Languages

English
Native/ Bilingual
Russian
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant

Unifi
08.2021 - 10.2022

Server

Crepes Tea House Restaurant
04.2016 - 02.2022

Bachelor of Science - Public Health

University of Massachusetts Amherst

Bachelor of Science - Psychology

University of Massachusetts Amherst
Kristina Kinchak