KRISTINA KOLIOPOULOS
540 Valley Rd. Clifton,NJ
Summary
Results-oriented supervisor and account manager with 8 years experience in assisting with investigations. Resourceful leader focused on keeping alert and open perspective during investigations while utilizing expert problem-solving in unlocking cases.
Overview
12
12
years of professional experience
Work History
Account Manager
Sunstates Security
Newark, NJ
04.2022 - Current
- Process payroll for over 2,000 hours
- Recruit/ onboard new officers
- Respond to unemployment claims
- Perform random drug tests
- Provide counseling on policies and procedures
- Terminations and provide termination documents and supporting evidence to HR
- Create reqs for current and future open posts
- Maintain employee records
- Communicate with the client via email, phone and meetings
- Ensure sites do not run below contracted hours while managing overtime
Site Supervisor
Sunstates Security
Totowa, NJ.
06.2019 - 04.2022
- Create Id badge access for employees/ contractors
- Access control (Review daily termination reports and terminate access on badges listed, run daily reports of badge transactions through Pro-Watch, etc)
- Assist with scheduling weekly assigned posts for staff
- Assist with weekly payroll
- Provide on the job training for all positions at the site
- In 2020 was awarded Citi guard of the quarter for the second quarter
- Review data center logs to ensure everything is entered correctly for audits
- Review DVR’s to ensure cameras are recording and assist in investigating theft, hit and runs, etc
- Monitor and authorize entrance and departure of visitors for data center
- Report significant incidents in AOR, GEMS events, staffing and CCTV events for our site as well as other reporting sites to RCC (Regional Command Center)
- Monitor bank branches and report suspicious activity/ unknown items left behind to RCC
- Monitor and report building status (online, offline, if the pre-actions are up or down)
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Monitor Live Earth
- Oversee equipment and inventory
- Conduct guard/ site inspections
- Assist in medical emergencies, bomb threats, fire alarms by following emergency response procedures.
Intern
New Jersey Reentry
Newark, N.J.
02.2021 - 05.2021
- Conduct mock interviews to prepare clients
- Follow up on client’s status of State ID
- Build resumes for clients
- File client’s documents with sensitive information
- Make calls to clients and inform them of upcoming events
Shift Supervisor
G4S Secure Solutions
Cranford, N.J.
05.2014 - 06.2019
- Created access badges for employees/ contractors
- Access control (Reviewed daily termination reports and terminated access on badges listed, performed badge access reconciliation reports
- Run daily reports of badge transaction through Pro-Watch, etc)
- Fingerprinted employees/ contractors
- Retina scanned employees/ contractors that had authorized clearance to designated areas
- Conducted facial recognition for employees/ contractors
- Reviewed DVR’s to ensure cameras are recording and assist in investigating theft, hit and runs, etc
- Monitored CCTV cameras
- Scheduled weekly assigned posts for staff
- Provided on the job training for all positions at the site
- In 2018 was awarded security officer of the quarter for the second quarter
- Conducted weekly malfunction reports
- Assisted with medical emergencies, bomb threats, fire alarms, following emergency response procedures
- Assisted in preparation for emergency evacuation procedures
- Wrote daily activity and incident reports
Sales Associate
Kohl's
Phillipsburg, N.J.
09.2011 - 12.2014
- Was consistently number one in soliciting emails
- Was consistently top three in soliciting credit cards
- Outsold the region of Kohl's department stores on one beauty product in particular and remained consistent with pushing products
- Completed price changes, ISC memos, callbacks, transfers, mis-mates, damage/defective and other paperwork as directed by the store manager
- Processed daily reports generated by the COSA system
- Separate and submit reports, balance sheets, and media to the Cash and Sales Audit department
- Provided on-the-job training on register, in jewelry, customer service and 2-7(counting down drawers)
- Probed questions to discover customers’ needs and offering product demonstrations on cosmetics and skincare
Education
BS - Business Administration, marketing
Montclair State University
Associate - Applied Science: Business/Management
Warren County Community College
Skills
- Scheduling
- Administrative tasks
- Communication skills
- Microsoft Office
Timeline
Account Manager
Sunstates Security
04.2022 - Current
Intern
New Jersey Reentry
02.2021 - 05.2021
Site Supervisor
Sunstates Security
06.2019 - 04.2022
Shift Supervisor
G4S Secure Solutions
05.2014 - 06.2019
Sales Associate
Kohl's
09.2011 - 12.2014
BS - Business Administration, marketing
Montclair State University
Associate - Applied Science: Business/Management
Warren County Community College
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