Kristina Kuestner

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.

Key Achievements:

• 2023, 2022, 2020 President's Club Winner
• 2024 Pitch Challenge Winner

• Established, developed and maintained relationships with technical hiring managers as a resource for their staffing needs.
• Used prospecting strategies to target key decision makers of new and existing clientele.
• Responsible for qualifying job requirements from companies in an assigned territory.
• Arranged and conducted onsite meetings with hiring managers and recruiters.

Key Achievements:

• Built tech client Experian from $0 account to $5k in weekly revenue
• Top Performer in activity for company nationwide
• Second in branch for generating incoming revenue

• Researched various marketing trends and knew optimum times to advertise online.
• Maintained relationships with more than 150 clients to ensure needs were met.
• Upgraded existing clients with latest products, information and best practices.