Kristina Kumar
Renton,WA
Summary
Dynamic E-Commerce Associate at Fred Meyer with a proven track record of optimizing user experience, streamlining order fulfillment, and ensuring regulatory compliance. Skilled in payment processing, shipping coordination, and cross-functional collaboration. Known for adaptability, attention to detail, and a commitment to operational excellence. Passionate about meeting customer needs and driving continuous improvement in fast-paced retail environments..
Overview
1
1
year of professional experience
Work History
E-Commerce Associate
Fred Meyer
02.2023 - 05.2024
- Ensured compliance with all applicable laws and regulations related to e-commerce operations.
- Monitored website analytics to optimize user experience and improve performance.
- Reviewed orders daily to ensure accuracy and timely delivery.
Notified departments when supplies of specific items were low.
Recommended merchandise and services that met customers needs. - Verified customer and order information for correctness, checking it against previously obtained information as necessary.
- Processed and handled customer complaints, answering questions, and providing alternative solutions.
Education
Quillayute Valley
WashingtonSkills
- Payment processing
- Performance reporting
- E-Commerce platforms
- Shipping Coordination
- Teamwork
- Adaptability
- Safety Protocols
- Customer Service
- Retail
Timeline
E-Commerce Associate
Fred Meyer
02.2023 - 05.2024
Quillayute Valley
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