KRISTINA LURCH
The Junto Hotel
Columbus,OH
2
Languages
8
years of professional experience
Professional and compassionate hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Work History
Server
11 Months- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Communicated effectively with customers, colleagues, and supervisors to foster positive interactions.
- Assessed guest preferences to provide tailored service. and responded promptly for personalized service.
- Collaborated with team members to develop promotional events, increasing customer attendance and enhancing dining experience.
- Collaborated with team members to create promotional events that attracted more customers and improved dining experience.
Registered Nurse
7 Years- Collaborated with physicians, surgeons, and nursing staff to ensure comprehensive patient care.
- Administered medications and treatments prescribed by physicians.
- Documented all patient care activities in electronic health records accurately and timely.
- Recorded patient care activities in electronic health records to maintain accurate and timely documentation for continuity of care.
Travel Nurse
4 Years- Administered patient care in diverse clinical settings, ensuring adherence to best practices and protocols.
- Collaborated with interdisciplinary teams to assess patient needs and develop comprehensive care plans.
- Maintained accurate patient records using electronic health record systems to support continuity of care.
- Trained and mentored new nursing staff on operational procedures and best practices for quality care.
Education
Bachelor of Science - Nursing
GPA: 3.5
Bachelor of Arts - Psychology
Skills
Exceptional customer service
Hospitality service expertise
Relationship management
Guest engagement
Attention to detail
Multitasking and organization
Guest relations
Team leadership
Fast-paced service
Excellent communication
Languages
Russian - Native
Ukrainian - Fluent
Timeline
Server
The Junto Hotel
11.2025 - CurrentRead More
Travel Nurse
Aya Healthcare
10.2021 - 10.2025Read More
Registered Nurse
Ohio Health- Riverside Hospital
02.2019 - 02.2026Read More
The Ohio State University
Bachelor of Arts from Psychology
Read More
Chamberlain College of Nursing
Bachelor of Science from Nursing
Read More