Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Isherwood

Quincy,FL

Summary

Enthusiastic, hard-working professional that is passionate about serving guest and exceeding their expectations.I am friendly and pride myself on my work ethic, staying knowledgeable, ability to maintain focus and positivity in stressful situations in high volume, dependable, detail oriented while providing exceptional service.

Overview

11
11
years of professional experience

Work History

Bartender/Server

The Governors Club
08.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Provided positive dining experience with attention to detail and focus on their needs and expectations.
  • Suggestive selling for wine and cocktails to complement the guest experience.
  • Trained both new bartenders and servers on the clubs standards.

Head Server/Assistant Manager

The Egg Cafe & Eatery
06.2022 - Current
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Supervised server staff and simultaneously served personal section of tables.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to guest.
  • Taught staff how to deliver outstanding service to every guest.

Bartender/Supervisor

Mangos Bar & Grill
05.2018 - 02.2022
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed strict recipes and drink measurements to minimize product used.

Bartender/Server

The Bay House Restaurant
04.2013 - 06.2018
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected guests needs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

No Degree - General Studies

Edison Community College
Fort Myers Beach, FL

High School Diploma -

Mariner High School
Cape Coral, FL
06.1995

Skills

  • Liquor, Beer and Wine Knowledge
  • Anticipating Guest Needs
  • Ordering Bar Supplies
  • Hospitality Service Expertise
  • Professional Service Standards

Timeline

Bartender/Server

The Governors Club
08.2022 - Current

Head Server/Assistant Manager

The Egg Cafe & Eatery
06.2022 - Current

Bartender/Supervisor

Mangos Bar & Grill
05.2018 - 02.2022

Bartender/Server

The Bay House Restaurant
04.2013 - 06.2018

No Degree - General Studies

Edison Community College

High School Diploma -

Mariner High School
Kristina Isherwood