Kristina Isherwood
Quincy,FL
Summary
Enthusiastic, hard-working professional that is passionate about serving guest and exceeding their expectations.I am friendly and pride myself on my work ethic, staying knowledgeable, ability to maintain focus and positivity in stressful situations in high volume, dependable, detail oriented while providing exceptional service.
Overview
11
11
years of professional experience
Work History
Bartender/Server
The Governors Club
08.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Provided positive dining experience with attention to detail and focus on their needs and expectations.
- Suggestive selling for wine and cocktails to complement the guest experience.
- Trained both new bartenders and servers on the clubs standards.
Head Server/Assistant Manager
The Egg Cafe & Eatery
06.2022 - Current
- Trained new staff on restaurant operations and policies to strengthen performance.
- Supervised server staff and simultaneously served personal section of tables.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to guest.
- Taught staff how to deliver outstanding service to every guest.
Bartender/Supervisor
Mangos Bar & Grill
05.2018 - 02.2022
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
Bartender/Server
The Bay House Restaurant
04.2013 - 06.2018
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected guests needs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
No Degree - General Studies
Edison Community College
Fort Myers Beach, FLHigh School Diploma -
Mariner High School
Cape Coral, FL06.1995
Skills
- Liquor, Beer and Wine Knowledge
- Anticipating Guest Needs
- Ordering Bar Supplies
- Hospitality Service Expertise
- Professional Service Standards
Timeline
Bartender/Server
The Governors Club
08.2022 - Current
Head Server/Assistant Manager
The Egg Cafe & Eatery
06.2022 - Current
Bartender/Supervisor
Mangos Bar & Grill
05.2018 - 02.2022
Bartender/Server
The Bay House Restaurant
04.2013 - 06.2018
No Degree - General Studies
Edison Community College
High School Diploma -
Mariner High School
Similar Profiles
Whitley ConradWhitley Conrad
Golf Pro Shop Assistant at The Governors ClubGolf Pro Shop Assistant at The Governors Club
Hayla BrysonHayla Bryson
Golf and Player Services at Governors ClubGolf and Player Services at Governors Club
Kyle BirdKyle Bird
Pro Shop Attendant at Governors Towne ClubPro Shop Attendant at Governors Towne Club