Kristina Moore
Chicago,IL
Summary
Driven and dedicated, Kristina Moore is an ambitious professional seeking a rewarding career opportunity to leverage extensive training and skills for substantial impact on company success. With a strong commitment to excellence, aims to contribute significantly to the growth and achievement of the organization.
Overview
6
6
years of professional experience
Work History
Field Service Engineer
Hyosung America
South Chicago
01.2023 - Current
- Ensured accuracy in financial transactions.
- Performing regular ATM upkeep.
- Coded new applications efficiently.
- Efficiently managed large datasets during peak periods.
- Coordinated pickup and drop-off schedules of merchandise.
Receptionist Intern
H & R Block Tax Services
Chicago
01.2021 - 01.2023
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Assisted in event planning and coordination, ensuring successful execution of company functions.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
- Organized appointment calendar promptly.
- Verified guest check-in details.
- Facilitated seamless checkout experiences.
- Conducted appointment follow-ups.
Customer Service Patient Ambassador
Compass Group
Remote
01.2022 - 01.2023
- Taking incoming calls at service desk
- Provided assistance to members & customers regarding registration
- Providing prompt ,courteous service to customers during heavy rush periods
- Completing over 80 calls per day
Dental Receptionist
Ora Oral Surgery
Chicago, IL
02.2019 - 02.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Education
Highschool -
Chicago Tech Acdemy
01.2014
Skills
- Money Handling
- Customer Relations
- Appointment Coordination
- Efficient Data Management
- Inbound/Outbound Communication
- Document Transmission
- Client Advisory Services
- Strong Verbal Skills
- Document Preparation
Timeline
Field Service Engineer
Hyosung America
01.2023 - Current
Customer Service Patient Ambassador
Compass Group
01.2022 - 01.2023
Receptionist Intern
H & R Block Tax Services
01.2021 - 01.2023
Dental Receptionist
Ora Oral Surgery
02.2019 - 02.2021
Highschool -
Chicago Tech Acdemy