Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kristina Morris

Sacramento,CA

Summary

Resourceful Shift Supervisor with experience in managing teams, overseeing operations, and implementing effective strategies. Skilled in promoting productivity, ensuring quality control, and fostering positive work environments. Notably improved operational efficiency and team cohesion in previous roles. Possess strong leadership skills, adept at problem-solving and conflict resolution.

Overview

14
14
years of professional experience

Work History

Shift Supervisor

Starbucks
Sacramento, CA
03.2016 - Current
  • Ensured exceptional customer service by connecting with customers and upholding drink standards.
  • Managed daily operations by effectively running the floor and supervising team members.
  • Coached staff to improve performance and maintain a positive work environment.
  • Oversaw opening and closing procedures, including cash handling and store security.
  • Managed inventory and placed orders to maintain stock levels in line with company standards.

Hostess/Cashier/Waitress

Taste of China
Yuba City, CA
03.2011 - 03.2016
  • Welcomed and seated customers, creating a positive first impression of the restaurant.
  • Balanced the cash register and handled transactions accurately to ensure financial integrity.
  • Provided attentive service as a waitress, addressing customer needs and enhancing their dining experience.
  • Maintained a clean and stocked lobby and restrooms, ensuring a welcoming environment.
  • Assisted with side work, including folding utensils and food preparation, while training and supervising staff.

Education

Bachelor of Arts - Applied Mathematics

California State University, Sacramento
Sacramento, CA
05-2024

Skills

  • Inventory Control
  • Staff Development
  • Policy Enforcement
  • Employee Training
  • Conflict resolution techniques
  • Strategic Planning

Affiliations

Member, Data Science Club
California State University, Sacramento | Jan 2022 to May 2023

  • Engaged in collaborative projects and discussions on data analysis and machine learning techniques.
  • Participated in workshops and events to enhance data science skills and knowledge.

Timeline

Shift Supervisor

Starbucks
03.2016 - Current

Hostess/Cashier/Waitress

Taste of China
03.2011 - 03.2016

Bachelor of Arts - Applied Mathematics

California State University, Sacramento

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Kristina Morris