Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Peltier Aguilar

West,MN

Summary

Dynamic professional with a proven track record at Cosetta's Italian Restaurant and Dominos Pizza, excelling in customer service and cash handling. Leveraged exceptional multitasking and team collaboration skills to enhance guest experiences and operational efficiency. Achieved significant improvements in customer satisfaction and safety standards, demonstrating a strong work ethic and a keen understanding of food safety.

Overview

10
10
years of professional experience

Work History

Server

Cosetta's Italian Restaurant
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Assistant Manager

Dominos Pizza
11.2014 - 05.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

GED -

South Saint Paul High School
South St Paul MN
06-1998

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Professional Appearance
  • Food safety understanding

Timeline

Server

Cosetta's Italian Restaurant
10.2022 - Current

Assistant Manager

Dominos Pizza
11.2014 - 05.2021

GED -

South Saint Paul High School

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Kristina Peltier Aguilar