Kristina Peterson
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Stay at Home Mom
Self-employed
12.2013 - Current
- Manage all finances
- Create and oversee a weekly budget
- Manage scheduling for a family of 5
- Organize social events
- Maintain our home
Business Owner
Self-employed
06.2015 - 01.2019
- Owner, designer and creator of handmade gifts and home decor within the Etsy.com marketplace
- Research and monitor current home decor trends in order to generate new customers and increase sales and profit margins
- Photographed, designed, photo edited, and produced engaging media across multiple social media platforms
- Basic accounting, shipping, inventory and supply chain management
- Designed SVG files in order to create custom artwork and gifts
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Collections Specialist
Accelerated Rehabilitation Centers
07.2011 - 12.2013
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Posted payments to accounts and maintained records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Student Finance Advisor
DeVry University
06.2008 - 08.2011
- Communicated with prospective students to illustrate available financial aid opportunities.
- Processed unique financial aid profiles for undergrad applications.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Explained very technical financial information to applicants in easy to understand language.
- Reviewed daily reports to ensure that all transactions were accepted and successfully posted to students accounts, and corrected any transactions that were rejected in both internal and external systems
- Developed graphs, charts and spreadsheets to assist in report interpretation
- Presented findings to management and explained any unusual changes
- Performed data entry in the student finance database and ensured accuracy of data
- Ensured all data entry and reports are completed in a timely manner
Education
High School Diploma -
Romeoville High School
Romeoville06.2006
Skills
- Customer Relations
- Decision-Making
- Attention to Detail
- Critical Thinking
- Data Inputting
- Proactive and Self-Motivated
- Multitasking Abilities
- Organization and Time Management
- Excellent Communication
Timeline
Business Owner
Self-employed
06.2015 - 01.2019
Stay at Home Mom
Self-employed
12.2013 - Current
Collections Specialist
Accelerated Rehabilitation Centers
07.2011 - 12.2013
Student Finance Advisor
DeVry University
06.2008 - 08.2011
High School Diploma -
Romeoville High School
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