Kristina Rendon
Customer Service and/ Housekeeping/ Janitor
Sapulpa,OK
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
2011
2011
years of post-secondary education
Work History
Receptionist and salesperson
Rick's House Of Fire
Sapulpa, OK
09.2019 - 02.2021
- Greeted and assisted visitors with a friendly and professional demeanor.
- Managed incoming calls, directing them to appropriate staff efficiently.
- Scheduled appointments and coordinated meetings and installations.
- Sold fireplaces and all accessories needed.
- Unloaded and loaded semi trucks delivered to the shop and one's ready to go out with a forklift.
- Maintained organized reception area, ensuring cleanliness and orderliness.
- Collaborated with team members to improve front desk operations and service quality.
- Provided administrative support by filing documents and managing records accurately.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Assistant Manager
Pizza Hut
Sapulpa, Oklahoma
05.2015 - 06.2017
- Assisted in managing daily operations and staff schedules.
- Trained new team members on service standards and procedures.
- Monitored inventory levels and placed orders to ensure stock availability.
- Provided excellent customer service and resolved guest complaints promptly.
- Coordinated promotional events to drive sales and attract customers.
- Ensured cleanliness and compliance with health regulations in the restaurant.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Education
Sapulpa High School
Sapulpa, OklahomaSkills
- Customer service
- Appointment scheduling
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Employee training
Affiliations
- I enjoy gardening.
- I enjoy journaling and scrapbooking.
- I love maintenance work and have a lot of experience doing so.
References
References available upon request.
Timeline
Receptionist and salesperson
Rick's House Of Fire
09.2019 - 02.2021
Assistant Manager
Pizza Hut
05.2015 - 06.2017
Sapulpa High School