Kristina Sandford
Hawthorne,FL
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CSR
Dominos Pizza Inc.
Hawthorne, FL
04.2024 - Current
- Maintained up-to-date knowledge of company products and services.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Adhered to company's established protocols for handling confidential data.
- Consulted with customers regarding needs and addressed concerns.
Education
High School Diploma -
Hawthorne Middle High School
Hawthorne, FL05-2026
Associate of Arts -
Santa Fe College
Gainesville, FL04-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Problem solving
- Sales support
- Time management
- Complaint handling
Certification
- ServSafe Food Safety Management Certification
Accomplishments
- Trio Scholar
- TSIC scholar
Timeline
CSR
Dominos Pizza Inc.
04.2024 - Current
High School Diploma -
Hawthorne Middle High School
Associate of Arts -
Santa Fe College
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