Kristina Showalter
Branch Manager II
Conneaut,OH
Summary
Innovative Branch Manager successfully building customer and merchant relationships in Consumer Finance. Strong multi-tasker and project coordinator delivers desired results due to unwavering focus and outstanding work ethic. In-depth knowledge of credit offerings and financial services. Four time choice award/best operator winner and one time Best of Best winner and branch manager of the year recipient.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Branch Manager II
Lendmark Financial Services
Ashtabula, OH
11.2004 - Current
- Responsible for successful day to day branch operations.
- Grew the branch footprint from under $1 million to $9 million in receivables.
- Directly oversee and drive a staff of four.
- Ensure the branch stays on track for all short term and long term goals in lending, delinquency, and insurance sales.
- Adhering to high ethical and professional standards to ensure compliance with company polices and regulations.
- Building a strong rapport daily with customers and merchants to promote branch loyalty.
- Provide daily training and coaching to my staff.
- Networking within the community to increase brand awareness.
- Interact daily with customers and merchants to ensure ultimate satisfaction and to gain any useful feedback.
- Quick problem solving skills.
- Effectively utilize my elevated approval authority and help aide the AVP when needed.
Education
Bachelors of Business Management -
Kent State University
Kent, OH 09.1999 - 05.2003
Skills
Sales professional
Business Development
Relationship building and management
Collections
Employee Development
Loans
Proficient in MS Office
Strong team-builder
Cash Handling
Timeline
Branch Manager II
Lendmark Financial Services
11.2004 - Current
Bachelors of Business Management -
Kent State University
09.1999 - 05.2003
President of Conneaut Convention and Visitor's Bureau
Manage and run a working board of 15 members. Promote economic growth to our members within our community through tourism.
President of Conneaut Convention and Visitor's Bureau
Manage and run a working board of 15 members. Promote economic growth to our members within our community through tourism.