Results-driven professional with a strong background in sales and customer service, known for excellent communication skills and a dedicated work ethic. Self-motivated, organized, and detail-oriented, with the ability to manage multiple priorities while maintaining a high level of professionalism. Enthusiastic about building positive client relationships and consistently delivering exceptional service.
Work History
Owner/Manager
Elite Rides LV LLC | 2021 - 2024
Managed day-to-day business operations
Oversaw vehicle maintenance schedules, ensuring fleet reliability and safety standards
Hired trained, and managed a team of employees dedicated to achieving company goals
Elevated brand awareness leveraging social media and digital platforms
Laser Technician
Simplicity Laser | 2020 - 2021
Operated advanced laser technology for hair removal
Ensured compliance with safety protocols and industry regulations consistently
Ensured clients were receiving results/scheduled follow-ups
Maintained a safe work environment by adhering to industry standards and implementing safety protocols
Built strong relationships with customers to drive repeat business
Private Jet FA
Private Owned | 2019 - 2021
Providing world-class service in both safety and service with a focus on personalized customer service
Creating the most delightful experience for all onboard by understanding guests unspoken needs
Creating customer loyalty and repeat business for our operator and broker partners
Spa Coordinator/Receptionist
Image Spa Md | 2017 - 2018
Ensure a high level of satisfactions for clients
Handling correspondence
Promoting spa services
Invoicing/collecting payments
Ordering products and supplies
Processing payroll
Overall maintaining organization of the spa
Co-Manager
Quick Solar Systems | 2016 - 2017
Responsible for overseeing solar installation services
Scheduling staff and ensuring work is completed on time and on budget
Monitor installers and technicians to ensure that systems are installed properly and efficiently
Apply for permits
Communicate with customers about their needs all while ensuring the highest level of customer service
Sales Associate
NaHoku Jewlers | 2015 - 2016
Assisted customers in selecting jewelry, providing personalized recommendations based on preferences
Processed transactions efficiently ensuring accurate handling of cash and credit payments
Conducted inventory
Collaborated with team members to achieve sales goals through effective communication and teamwork
Participated in training sessions to improve product knowledge and sales techniques for better customer engagement
Managed returns, exchanges and refunds in accordance with store policy