Kristina Thompson

Bartended for patrons as well as assisting servers with their customers

Checking identification for legal sale of alcoholic beverages

Resolved guest complaints to maintain complete customer satisfaction.

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Confirmed appointments, communicated with clients, and updated client records
• Performed data entry tasks into various computer systems accurately and promptly.

• Maintained customer satisfaction with forward thinking strategies
• Answered customer inquiries and provided accurate information regarding products and services.
• Cultivated customer loyalty, promoted repeat business, and improved sales