Kristina Turner
Manahawkin
Summary
Dedicated pharmacy technician with expertise in workflow optimization and team collaboration. Proven ability to assist in medication dispensing and train new staff, contributing to enhanced pharmacy productivity and patient satisfaction.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Pharmacy Technician
Walgreens
Absecon, NJ
10.2024 - 07.2025
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by restocking shelves and managing expired products.
- Processed prescription orders using Walgreens' pharmacy software efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Ensured compliance with safety regulations and standard operating procedures consistently.
- Collaborated with healthcare providers to clarify medication orders as needed.
- Supported team members in training new staff on pharmacy operations and procedures.
- Contributed to improving workflow efficiency through proactive problem-solving techniques.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Education
Bachelor of Science - Education And Anthropology
Monmouth University
West Long Branch, NJ12-2008
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens
10.2024 - 07.2025
Bachelor of Science - Education And Anthropology
Monmouth University