Kristina Tyson

Proven track record in enhancing customer experiences and sales at Snow Valley Ski Resort, adept in ticketing systems and upselling strategies. Demonstrates exceptional customer service and problem-solving abilities, contributing to significant guest satisfaction. Skilled in data entry and fluent in multiple languages, ensuring efficient and accurate transaction processing.

Zenovia Baldeon
Snow Valley Tickets Manager
Big Bear Mountain Resort
35100 CA-18 Running Springs, Ca. 92382
zbaldeon@bbmr.com
(951) 455-9706

6/9/2024

To Whom it may concern,
I am writing to wholeheartedly recommend Kristina Tyson for employment. I have had the
pleasure of knowing Kristina for the 2023-2024 Winter season, during which I have been
continually impressed by her intelligence, dedication, and exceptional work ethic.
Kristina possesses a rare combination of integrity as well as practical skills. In her role as a ticket
agent, she consistently demonstrated a keen understanding of guest services and widened her
knowledge of the ski resort industry to best improve her contributions to our resort. Her
dedication and reliability to the needs of our department were instrumental in its success.
Kristina was one of my most reliable and dedicated agents. I had personally selected her to train
for and head up technical projects and event coordination. Her involvement in these projects
were critical to our success. Regardless of the task at hand, she approaches it with meticulous
attention to detail and a determination to achieve the highest standards. Her strong analytical
skills enable her to grasp complex concepts swiftly, and she is adept at finding creative solutions
to challenges. She is very quick to learn new computer programs and her organizational skills are
outstanding.
Beyond her office skills and technical literacy, Kristina is a person of integrity and compassion.
She consistently demonstrates empathy towards her peers and our guests, and she exhibited a
strong willingness to support our department in any way we needed her to. Her positive attitude
and collaborative qualities make her not only a valuable team member but also a respected
workfellow to her colleagues.
In summary, Kristina Tyson is an exceptional individual who would be a tremendous asset to any
team or institution. Her outstanding dedication, coupled with her exemplary character and proven
track record of success, make her an ideal candidate for anyone considering her for their team. I
wholeheartedly endorse her without reservation and am confident that she will continue to excel
in all her future endeavors.
Please feel free to contact me if you require any further information regarding Kristina's
qualifications or experiences. Thank you for considering her application.
Sincerely,
Zenovia Baldeon