Kristina Vujanic
Atlanta,GA
Summary
Accomplished General Manager and figurehead, adept in management and guest service. By significantly driving business growth and leading teams to success. Leveraged project guidance and training instruction skills to enhance service quality and operational efficiency. Proven track record in fostering employee development and achieving notable company objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
RaceTrac Petroleum
12.2019 - Current
- Managed budget implementations, employee evaluations, and employee schedules.
- Drove year-over-year business growth while leading ins-store operations, strategic vision, and long-term planning.
- Maximized efficiency by coaching and mentoring team members on Core Values, industry policies, and company procedures.
- Responsible for driving profitability for a RaceTrac store location and leading up to 45 employees.
- Continually deliver on company's mission of making people’s lives simpler and more enjoyable through a focus on friendly service, food execution, cleanliness, building talent, and driving success.
- Collaborated with top-leading industry vendors to provide vendor assessment support, ordering product, and organization of sales.
- Accountable for overall guest experience, and location proficiency in a fast-paced, high-volume, transactional focused environment.
Billing and Safety Specialist
JKC Trucking
10.2018 - 10.2019
- Organized billing and expedited orders for customers through specific parties.
- Filed and coordinated DOT inspections.
- Conducted efficient administration of visitation, clientele guidance, operation of phone system, chat support, and messaging.
- Supported audit procedures to review all procedures, processes and work standards.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Aligned work processes with bodily mechanics to improve job function, and reduce injuries in the work place.
Office Manager
Northwestern State University
01.2017 - 01.2018
- Oversaw office inventory by ordering, stocking and shipment receiving.
- Developed detailed plans for office staff based on guidance and orchestration.
- Maintained high quality systems to meet and exceed University Alumni and Scholarship expectations.
- Cultivated positive rapport with faculty, staff, and students to boost office morale and promote employee retention.
- Launched events through creativity, supervision, and team collaboration.
- Provided reports regarding alumni and student scholarship metrics.
Athletics Training Consultant
Butler Community College
08.2015 - 08.2016
- Gave assistance to members of the Athletic Training Facility; while providing insight into location inquiries
- Supervised gym operations, proper equipment safety and usage, and support of athletic department.
- Implemented cross-training of new staff to improve depth of skill sets within team.
- Improved student performance by defining clear goals and communicating performance measures.
Education
Bachelor of Science - Psychology
Northwestern State University
Natchitoches, LA01-2018
Associate of Science -
Butler Community College
El Dorado, KS01-2016
Skills
- Management
- Guest service
- Project guidance
- Service quality improvement
- Training instruction
- Conflict mediation
Certification
Project Management Professional, expected December 2024
Timeline
General Manager
RaceTrac Petroleum
12.2019 - Current
Billing and Safety Specialist
JKC Trucking
10.2018 - 10.2019
Office Manager
Northwestern State University
01.2017 - 01.2018
Athletics Training Consultant
Butler Community College
08.2015 - 08.2016
Project Management Professional, expected December 2024
Bachelor of Science - Psychology
Northwestern State University
Associate of Science -
Butler Community College
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