Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Wedemeyer

Brown Deer

Summary

Dynamic and results-driven bartender with extensive experience at Spanky's Hideaway, excelling in cash handling and customer service. Proven ability to enhance guest satisfaction through tailored drink suggestions and effective problem-solving. Skilled in POS systems and team collaboration, consistently delivering exceptional service in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Bartender

Spanky's Hideaway
Mequon
09.2020 - Current
  • Managed cash drawer at shift's end, ensuring accuracy of funds received.
  • Processed payments efficiently using POS system to minimize errors.
  • Monitored alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Maintained bar area sanitation, including glassware, utensils, and equipment.
  • Performed opening and closing duties, including supply restocking.
  • Resolved customer complaints professionally to enhance satisfaction.
  • Greeted customers warmly and provided tailored drink suggestions.
  • Collaborated closely with team members to deliver exceptional service.

Bartender

Libby Montana Bar & Grill
Mequon
06.2015 - 09.2020
  • Processed payments accurately using POS system to ensure efficient transactions.
  • Adhered to state regulations for responsible alcohol service and handling intoxicated guests.
  • Organized storeroom inventory, maintaining supplies like cups, napkins, and straws.
  • Checked identification cards to verify age prior to serving alcoholic beverages.
  • Communicated customer orders promptly to kitchen staff for timely service.
  • Trained new bartenders on drink preparation and upselling techniques for increased sales.
  • Prepared cocktails and served wine, draft, and bottled beer according to recipes.
  • Planned special events to enhance customer engagement and increase profits.

Pharmacy Technician

Ascension Home Infusion
Wauwatosa
12.2015 - 12.2018
  • Collaborated with healthcare professionals to enhance patient care standards.
  • Maintained accurate inventory of pharmaceuticals, ensuring optimal storage conditions.
  • Verified medication label accuracy prior to dispensing to customers.
  • Ordered pharmaceuticals from wholesalers and recorded incoming shipments.
  • Managed controlled substances in compliance with DEA regulations, maintaining precise records.
  • Organized work areas for efficient access to medications and supplies.
  • Assisted in training new employees on pharmacy procedures and protocols.
  • Provided exceptional customer service, addressing inquiries and resolving complaints promptly.

Pharmacy Technician

Option Care
Wauwatosa
02.2013 - 12.2015
  • Collaborated with healthcare professionals to enhance patient care standards.
  • Maintained accurate inventory of pharmaceuticals, ensuring optimal storage conditions.
  • Verified medication label accuracy prior to dispensing to customers.
  • Ordered pharmaceuticals from wholesalers and recorded incoming shipments.
  • Managed controlled substances in compliance with DEA regulations, maintaining precise records.
  • Organized work areas for efficient access to medications and supplies.
  • Assisted in training new employees on pharmacy procedures and protocols.
  • Provided exceptional customer service, addressing inquiries and resolving complaints promptly.

Education

High School Diploma -

Homestead High School
Mequon, WI
06-1999

Associate of Science - Nursing

Bryant & Stratton College
NY

Skills

  • Cash handling and payment processing
  • POS systems management
  • Drink preparation and inventory control
  • Customer service and event planning
  • Data entry and document organization
  • Microsoft Excel proficiency
  • Time management and task coordination
  • Attention to detail and data integrity
  • Database management and insurance processing
  • Administrative support and team collaboration
  • Problem solving and critical thinking
  • Training staff and communication skills
  • Fast typing speed and keyboarding accuracy
  • Mail handling and multi-line phone proficiency
  • Pleasant demeanor and adaptability

Timeline

Bartender

Spanky's Hideaway
09.2020 - Current

Pharmacy Technician

Ascension Home Infusion
12.2015 - 12.2018

Bartender

Libby Montana Bar & Grill
06.2015 - 09.2020

Pharmacy Technician

Option Care
02.2013 - 12.2015

High School Diploma -

Homestead High School

Associate of Science - Nursing

Bryant & Stratton College

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