Kristina Willenborg
Omaha,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Credentialing Specialist
LRS Healthcare
Omaha, NE
10.2021 - 05.2024
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Conducted primary source verifications such as background checks and board certifications.
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process
- Developed strong relationships with external organizations, leading to increased cooperation during verification processes.
- Maintained a thorough understanding of accreditation standards enabling accurate interpretation of guidelines for staff members when needed.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries promptly and professionally.
- Contributed positively to team dynamics by fostering a collaborative and supportive work environment.
- Maintained a positive and encouraging mindset as we had many programming and technology updates.
Owner/Operator
Kris's Kidcare
Omaha, NE
01.2004 - 08.2021
- Developed, implemented and monitored policies and procedures to ensure the safety of all children in care.
- Created a safe, nurturing environment for children by providing appropriate supervision of their activities.
- Reviewed licensing regulations regularly to maintain compliance standards.
- Coordinated daily activities such as meals, rest periods, outdoor playtime and learning activities.
- Attended professional development workshops to stay current on industry trends.
- Maintained accurate records of attendance, enrollment, and financial transactions.
- Developed age-appropriate curriculum and activities for children.
- Communicated with parents and fostered strong professional relationships.
General Manager
Simmonds Restaurant Management - SRM
Omaha, NE
06.1992 - 12.1998
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Mentored team members in professional development and growth.
- Oversaw recruitment, hiring, and onboarding processes for new employees.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Associate of Arts - Elementary Education
Central Community College
Columbus, NE05-1990
Some College (No Degree) - Elementary Education
Wayne State College
Wayne, NESkills
- Credential verification
- Background Checks
- Document Review
- License verifications
- Provider Relations
- Microsoft Office
- Microsoft Teams
Timeline
Credentialing Specialist
LRS Healthcare
10.2021 - 05.2024
Owner/Operator
Kris's Kidcare
01.2004 - 08.2021
General Manager
Simmonds Restaurant Management - SRM
06.1992 - 12.1998
Associate of Arts - Elementary Education
Central Community College
Some College (No Degree) - Elementary Education
Wayne State College
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