KRISTINA WILLIAMS
GUTHRIE,OK
Summary
Dynamic leader with over 12 years of experience in managing operations and client engagement, excelling in the development of tailored programs and sales strategies. Demonstrates a visionary approach in enhancing customer retention through innovative social media marketing and strategic relationship building. Passionate about driving wellness and performance improvements, with a proven track record in optimizing both human and equine development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tax Expert
H&r Block
11.2025 - Current
- Prepared and filed tax returns for individual and business clients, ensuring compliance with federal and state regulations.
- Analyzed client financial data to identify deductions and credits, maximizing tax benefits for diverse clientele.
- Guided clients through tax planning strategies, optimizing outcomes based on changing tax laws and personal circumstances.
- Reviewed completed tax returns for accuracy, providing quality assurance before submission to regulatory agencies.
Barn Manager/Trainer
KBT Equine
01.2016 - Current
- Lead daily operations of equine facility, managing horse training programs, staff supervision, and facility maintenance while ensuring top-tier care standards
- Implement structured training protocols and health monitoring systems, optimizing horse development and performance
- Social media advertisement and marketing strategy
- Client focused relationship development and connections
- Foster positive relationships with owners, staff, and veterinarians while maintaining comprehensive horse care and development programmes
Stretch Practitioner/Sales
Stretchzone
01.2023 - 10.2025
- Facilitated client wellness through personalized stretch sessions while achieving sales goals and fostering client loyalty through a consultative approach.
- Assisted in developing customized flexibility programs by evaluating client needs and applying effective stretching techniques while nurturing strong client relationships.
- Performed cold calls and contributed to client retention efforts.
- Managed front desk scheduling and processed client billing accounts.
Manager
Peachwave Frozen yogurt
10.2013 - 12.2017
- Managed all daily activities, employee training, customer service, accounts and register cash out.
- Social media marketing and strategies.
- Inventory management and scheduling
- Working with vendors and other business
- Customer retention
Education
Bachelor of Science - General Studies
Oklahoma City Community College
08.2012
Criminology
University of Oklahoma-Norman Campus
Norman, OK01.2012
Skills
Enhanced client engagement through strategic sales approach,Developed and implemented client programs resulting in improved retention,Elevated team leadership by fostering effective social media marketing strategies,Increased customer retention through proactive health monitoring initiatives,Streamlined scheduling processes to optimize expert client communication
Interests
Professional mixed martial arts athlete, Coaching and avid learner, Self defense
Certification
Tax expert certification level 2
Timeline
Tax Expert
H&r Block
11.2025 - Current
Stretch Practitioner/Sales
Stretchzone
01.2023 - 10.2025
Barn Manager/Trainer
KBT Equine
01.2016 - Current
Manager
Peachwave Frozen yogurt
10.2013 - 12.2017
Criminology
University of Oklahoma-Norman Campus
Bachelor of Science - General Studies
Oklahoma City Community College