Work Preference
Summary
Overview
Work History
Education
Skills
Value
Timeline
Generic
Open To Work

Kristina Williams

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Project CoordinatorProject AdministratorOperations CoordinatorLoan ProcessorBusiness Operations Specialist

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Spanish Fort, AL
Open to relocation: No

Important To Me

Work-life balanceCareer advancementPersonal development programs

Summary

Operations and administrative professional with extensive experience in managing workflows and enhancing efficiency. Proven track record in coordinating complex projects, resolving discrepancies accurately, and maintaining meticulous records. Adept at adapting to fast-paced environments while delivering exceptional customer service and ensuring compliance with confidentiality standards.

Overview

12
12
years of professional experience

Work History

Owner / Travel Advisor

Peace Out Vacays
01.2024 - Current
  • Coordinated client travel projects from requirements gathering to vendor communication, ensuring seamless travel experiences.
  • Managed concurrent bookings and deadlines while accurately tracking changes and proactively resolving issues throughout travel.
  • Communicated with clients and suppliers to simplify complex options into clear recommendations and maintained organized digital files and follow-up schedules.

Independent Contractor

Spark
Spanish Fort, USA
03.2026 - Current
  • Managed project timelines and deliverables for diverse client engagements.
  • Developed comprehensive proposals to meet client specifications and needs.
  • Collaborated with teams to ensure alignment on project goals and expectations.
  • Resolved real-time issues and adapted plans to maintain accuracy, professionalism, and meet service expectations.
  • Managed daily schedules, customer orders, route priorities, and deadlines to ensure timely service in fast-paced, changing environment.

Lead Teacher

Heritage Preschools
Trussville, USA
04.2025 - 01.2026
  • Coordinated classroom schedules, activity plans, and supply needs while enhancing communication with parents and staff to support student engagement.
  • Developed engaging lesson plans for diverse preschool age groups.
  • Led classroom activities that fostered creativity and social skills.
  • Trained and mentored new teachers on curriculum implementation.
  • Maintained detailed records and balanced multiple priorities to ensure safe, organized daily operations.

Patient Account Representative

Guidehouse
Birmingham, USA
04.2024 - 10.2024
  • Managed patient account inquiries and resolved billing discrepancies effectively.
  • Coordinated with healthcare providers to verify patient insurance eligibility.
  • Processed and submitted claims using electronic health record systems efficiently.
  • Researched account information, resolved discrepancies, and documented interactions to ensure accuracy of confidential healthcare records.
  • Managed high volume of detailed work independently while following established procedures and productivity standards to maintain quality.

Intake Specialist / Customer Engagement

Robert Half - Illinois Housing Authority Project
03.2022 - 03.2024
  • Coordinated intake workflows, communicated with applicants and internal teams to obtain missing information, and ensured on-time progression of cases.
  • Reviewed rental and mortgage assistance applications for completeness, verified supporting documents, and prepared cases for approval or denial, ensuring timely processing for applicants.
  • Maintained accurate case notes and handled sensitive financial and personal information, adhering to program requirements to protect client confidentiality.

Junior Loan Processor

Promontory MortgagePath LLC
10.2020 - 01.2022
  • Reviewed income, asset, credit, employment, and property documentation for accuracy, ensuring compliance with lending standards.
  • Collaborated with borrowers, loan officers, processors, and underwriters to obtain necessary documents and resolve outstanding conditions.
  • Prepared residential mortgage files from intake through underwriting submission, tracking milestones and deadlines to ensure timely processing.

Operations & Inventory Coordinator

Magnolia Lane
Trussville, USA
03.2014 - 07.2020
  • Coordinated order entry and warehouse staff collaboration, ensuring accurate inventory management and timely order fulfillment.
  • Consolidated inventory information from multiple spreadsheets using VLOOKUP, enhancing reporting accuracy and improving inventory visibility.
  • Identified an inefficient manual spreadsheet process, independently researched alternatives, and implemented a faster Excel workflow that reduced duplicate data entry and improved accuracy.
  • Trained new team member on inventory procedures and daily systems, facilitating smoother onboarding and knowledge transfer.
  • Maintained company website listings, pricing, and product information with close attention to detail.

Education

High School Diploma -

Mortimer Jordan High School
Morris
05-2002

Skills

  • Project and Administrative Support
  • Cross-Functional Coordination
  • Process improvement
  • Scheduling and tracking
  • Excel (advanced)
  • Excel VLOOKUP
  • CRM and web-based systems
  • Google Workspace
  • Microsoft Word
  • Microsoft Outlook
  • Customer/Vendor Communication
  • Time management
  • Problem solving
  • Attention to detail
  • Effective communication

Value

  • Organized support for complex projects, schedules, records, and deliverables.
  • Demonstrated initiative in identifying inefficiencies and implementing practical solutions.
  • Accurate documentation and communication across customers, vendors, and internal teams.
  • Adaptable, dependable, and prepared to learn systems, terminology, and processes quickly.

Timeline

Independent Contractor

Spark
03.2026 - Current

Lead Teacher

Heritage Preschools
04.2025 - 01.2026

Patient Account Representative

Guidehouse
04.2024 - 10.2024

Owner / Travel Advisor

Peace Out Vacays
01.2024 - Current

Intake Specialist / Customer Engagement

Robert Half - Illinois Housing Authority Project
03.2022 - 03.2024

Junior Loan Processor

Promontory MortgagePath LLC
10.2020 - 01.2022

Operations & Inventory Coordinator

Magnolia Lane
03.2014 - 07.2020

High School Diploma -

Mortimer Jordan High School

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Kristina Williams