KRISTINA WISECUP
Crunch Fitness
Tulsa,OK
1
Certification
6
years of professional experience
Results-driven Operations Executive with over 15 years of leadership in hospitality, wellness, and fitness. Led pre-opening operations, managed P&L, and drove sales growth while developing talent and cross-functional teams. Built high-performing cultures that enhanced financial performance and enriched member and guest experiences.
Work History
Managing Partner
9 Months- Promoted into Managing Partner leadership overseeing Crunch Fitness Tulsa, a 37,000-square-foot high-volume fitness operation.
- Direct all aspects of club operations including P&L management, budgeting, labor control, payroll, sales performance, operational compliance, member experience, and facility standards.
- Lead and develop a team of 80+ employees across Membership Services, Personal Training, Group Fitness, Kids Crunch, Operations, and Club Leadership.
- Directed club operations, managing P&L, budgeting, labor control, payroll, sales performance, operational compliance, member experience, and facility standards.
- Oversaw Personal Training, Group Fitness, and Kids Crunch programs, enhancing revenue growth, member retention, and team development.
- Drove membership growth through effective sales leadership, KPI accountability, lead management, and retention initiatives.
- Selected as Manager Partner in Training for the successful pre-opening and launch of Crunch Fitness Owasso, a 35,000-square-foot fitness facility.
Director of Spa (Pre & Post Opening)
1 Year 3 Months- Directed the successful pre-opening and launch of the luxury spa, overseeing operational planning, budgeting, staffing, vendor selection, and SOP development.
- Built and developed spa team, establishing luxury service standards and enhancing guest experience initiatives.
- Led daily operations, ensuring financial performance, effective labor management, inventory control, guest satisfaction, and team engagement.
Area Director of Spa & Wellness
1 Year- Directed spa, fitness, and retail operations, enhancing guest experiences at a 10,000-square-foot luxury wellness destination.
- Managed budgeting, forecasting, marketing partnerships, memberships, and executive reporting.
- Managed budgeting, forecasting, and marketing partnerships to optimize membership growth and streamline executive reporting.
- Oversaw the development of two additional spa facilities during buyout and construction. Creating spa menus, product lines, booking system, assisting with blueprint recommendations,
Director of Spa & Wellness
2 Years- Led a 22,000-square-foot luxury spa, salon, wellness, and membership operation.
- Managed financial performance, staffing, and operational strategy, ensuring alignment with executive leadership goals.
- Implemented comprehensive spa repositioning, enhancing guest experience through menu redevelopment, uniform redesign, and operational improvements.
Education
Master of Science - Criminal Justice/Critical Incident Management
Bachelor of Arts - Criminal Justice
Skills
Operational Leadership
Department operations
Revenue & Membership Growth
Sales Leadership
KPI & Performance Management
Operational Excellence
Revenue Generation
Employee Engagement
Talent recruitment
Team Development & Coaching
Recruiting & Talent Development
Performance management
Strategic Planning
Payroll & Labor Management
Certification
Licensed Massage Therapist, Medical Esthetician, Nail Technician, Law Enforcement Certification
Previous Leadership Experience
- Fontainebleau Lapis Spa
- Soho Beach House
- Spa of Colonial Williamsburg
- Ulta Beauty
Personal Information
Title: Managing Partner | Multi-Unit Fitness & Hospitality Executive
Timeline
Managing Partner
Crunch Fitness
01.2026 - CurrentRead More
Director of Spa (Pre & Post Opening)
OKANA Resort & Indoor Waterpark
10.2024 - 01.2026Read More
Area Director of Spa & Wellness
Playa Largo Resort & Spa
01.2023 - 01.2024Read More
Director of Spa & Wellness
Marriott Harbor Beach Resort & Spa
01.2021 - 01.2023Read More
Columbia College
Bachelor of Arts from Criminal Justice
Read More
St. Leo University
Master of Science from Criminal Justice/Critical Incident Management
Read More