Summary
Overview
Work History
Education
Skills
Timeline
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Kristina A Bale

Hornell,NY

Summary

I have been a dedicated leader in small business operations for 20 years, focusing on building relationships with customers and employees, committed to maintaining high quality service standards and cleanliness.

Overview

19
19
years of professional experience

Work History

Owner

Paddy's Pub And Grill
Hornell, NY
02.2012 - 04.2026
  • Directed daily operations, ensuring seamless service and high customer satisfaction levels.
  • Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
  • Managed day-to-day business operations.
  • Oversaw compliance with health regulations, maintaining a safe dining environment for patrons and staff.
  • Maintained a clean dining room and work area.
  • Daily cleaning before open and delegated tasks for employees to follow to maintain a clean dining area

Server Manager

Paddy's Pub And Grill
Hornell, NY
01.2007 - 01.2012
  • Supervised daily operations and ensured high service standards.
  • Trained and mentored new staff on menu knowledge and customer service protocols.
  • Developed scheduling strategies to optimize staff coverage during peak hours.
  • Created daily and monthly cleaning lists to ensure a cleanly environment for staff and patrons.

Education

High School Diploma -

Canaseraga Centeal School
Canaseraga, NY

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Create daily and monthly cleaning lists
  • Hiring and staffing
  • Delegating work
  • Quality assurance
  • Inventory control
  • Employee scheduling

Timeline

Owner

Paddy's Pub And Grill
02.2012 - 04.2026

Server Manager

Paddy's Pub And Grill
01.2007 - 01.2012

High School Diploma -

Canaseraga Centeal School