Kristina F Broadbent

• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Delivered rush merchandise on tight schedules to meet customer targets.
• Provided excellent customer service by answering inquiries about products or services being delivered.
• Verified deliveries against shipping instructions prior to delivering to customers.
• Notified customers of delays to decrease calls to support.
• Monitored fuel level throughout shift and refueled when necessary.
• Cleaned interior and exterior of delivery vehicle at end of shift as needed.
• Received daily delivery instructions and route assignments from dispatch.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Navigated routes with relevant map programs and GPS systems.

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• Read orders to verify attributes and quantities of merchandise.
• Collaborated with team members to achieve daily production goals.
• Stacked cartons onto appropriate pallets according to size and weight restrictions.
• Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Labeled boxes, containers, and pallets for shipment purposes.
• Installed protective bracing, padding, or strapping, to prevent shifting or damage to items being transported.

• Checked personal identifications during alcohol and tobacco sales.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Counted and balanced cashier drawers.
• Conducted price checks as requested by customers.
• Helped customers find specific products, answered questions, and offered product advice.
• Answered customer inquiries regarding store policies and procedures.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Followed company security procedures for handling large sums of money.

• Transferred data into databases for maintaining consistency and accuracy in client records.
• Maintained confidentiality of sensitive information entered into the system.
• Proofread and edited documents to correct errors.
• Reviewed and updated account information in company computer system.
• Followed data program techniques and procedures to maintain data entry requirements.
• Updated existing records with new or revised information as needed.
• Transferred data from hard copies to digital databases, organizing information in new formats.
• Collected and organized information for entry, prioritizing entries to increase efficiency.
• Compiled data from source documents prior to data entry.
• Scanned documents into appropriate databases for storage purposes.
• Emailed completed documents to supervisors and co-workers to confirm accuracy.
• Performed data entry from paper documents, emails, and other sources into computer systems.
• Organized and filed data in appropriate locations for easy access to essential information.

• Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
• Responded promptly to all customer complaints regarding cleanliness issues.
• Cleaned windows, glass partitions and mirrors with cleaners and sponges.
• Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
• Polished furniture to remove dust and dirt buildup.
• Serviced, cleaned and restocked restrooms.
• Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

• Assisted in packaging and labeling of products for shipment.
• Tagged and wrote identifying information on containers, boxes and cargo.
• Transported goods to designated areas within the warehouse facility.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Ensured safety protocols were followed at all times while operating machinery.
• Reviewed work orders before starting work to determine necessary materials and meet deadlines.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.