With over 24 years of experience, I’m passionate about improving business practices and building strong, caring relationships. I’m skilled in strategic planning and communication, which has led to great results in workplace culture, efficiency, and production. I’m excited to bring my skills to a company that values top-notch customer service and growth.
Manage daily operations, including employee support, budgeting, treatment coordination, and insurance processes. Streamline procedures to boost productivity and guide the practice through ownership transitions, including a shift to a corporate business model. Foster a positive workplace culture, enhancing both patient and staff relationships.
As Lead Cycling Instructor, I led high-energy classes and gave personalized feedback to keep members engaged. I was the top performer in membership sales for the franchise. I also helped with strategic planning, managed schedules and instructor performance, and built strong connections with local businesses. My dual role boosted team spirit and community ties.
As the Dental Front Office Manager for a prosthodontist specializing in sleep and airway issues, I managed front office operations. I provided support to patients, helping them understand treatment options. Additionally, I organized lectures and managed the travel schedule for Dr. Rouse. My focus on customer service and attention to detail ensured a smooth and welcoming environment for our patients
I was invited back as the Dental Office Manager to help steer the office through a major transition. I managed daily operations, introduced new software, and focused on staff development. My efforts made the office's new direction smooth and efficient while boosting team morale and overall success.