Kristine Maldonado
Port Saint Lucie,FL
Summary
Dynamic Case Manager with extensive experience at Onyx Behavioral Health, excelling in patient advocacy and interdisciplinary collaboration. Proven ability to develop effective care plans and enhance family support services. Skilled in documentation and reporting, while fostering team morale and mentorship. Committed to achieving positive outcomes in complex environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Manager
Onyx Behavioral Health
Port Saint Lucie, FL
03.2025 - 08.2025
- Established aftercare strategies to facilitate transitions from residential treatment to outpatient care or safe housing, ensuring continuity of care.
- Facilitate patient assessments, align care processes, and accomplish 72-hour check-ins and treatment planning.
- Oversaw patient documentation (FMLA, Short-Term Disability) while collaborating with HR and providers to ensure comprehensive support.
- Coordinate with medical and clinical teams to assess progress and refresh records.
Patient Care Technician
Cleveland Clinic, Tradition Hospital
Tradition, FL
07.2024 - 11.2024
- Provided direct care for 15-20 patients per shift, assisting with daily living activities to enhance patient comfort and well-being.
- Monitored and recorded vital signs for 10-14 patients per shift, ensuring timely interventions and continuity of care.
- Supported patients and families while collaborating with medical teams on personalized care plans.
- Updated EHR system accurately and promptly, facilitating effective communication among healthcare team.
Foster Home Management Director
Camelot Community Care
Treasure Coast & Palm Beach, FL
11.2021 - 03.2024
- Managed recruitment, support, and retention initiatives for foster homes across multiple regions, enhancing service quality.
- Led and mentored team of 5-6 professionals, executing performance evaluations and providing guidance
- Navigated team conflicts and strengthened collaboration, uplifting staff morale and performance.
- Developed community partnerships and represented organization at industry events, increasing visibility and engagement.
Child Advocate Manager
Guardian Ad Litem Program
Saint Lucie County, FL
02.2017 - 11.2021
- Managed volunteer child advocates to ensure effective case representation, positively impacting children's legal proceedings.
- Collaborated with courts, attorneys, and service providers to facilitate access to essential services for children in need.
- Administered case files and generated thorough court reports, providing testimony that informed decisions regarding child welfare needs.
Dependency Case Manager
Communities Connected for Kids (Devereux CBC)
Saint Lucie County, FL
03.2014 - 02.2017
- Formulated and executed personalized family case plans targeting reunification and permanency objectives.
- Coordinated with healthcare institutions, educational facilities, legal organizations, and community services to strengthen family support systems.
- Linked families with crucial services encompassing housing, mental health, and substance abuse treatment.
- Compiled reports and provided court testimony on family progress and child safety to inform judicial decisions.
Youth Care Worker
Children's Home Society
Fort Pierce, FL
07.2013 - 03.2014
- Provided academic support and life skills training while monitoring behavior to promote positive youth outcomes.
- Created safe, supportive environment to facilitate youth development and personal growth.
- Conducted intake assessments to identify youth needs and tailor support plans accordingly.
- Oversaw meticulous documentation while ensuring adherence to program protocols.
Teacher
La Petite Academy
Port Saint Lucie, FL
02.2012 - 08.2012
- Designed engaging lessons and activities that promoted cognitive and social-emotional development.
- Adapted curriculum to support diverse developmental needs of students.
- Maintained open communication with parents to inform them of student progress and challenges.
Assistant Manager / Sales Associate
Payless ShoeSource
Jensen Beach, FL
02.2007 - 07.2010
- Delivered excellent customer service, achieving sales goals and fostering customer loyalty.
- Supervised and mentored team members, enhancing team dynamics and operational efficiency.
- Oversaw inventory management processes to ensure stock availability., restocking, and merchandising for high-volume sales.
Education
Bachelor of Science - Human Services
Indian River State College
Fort Pierce, FL05.2013
Skills
- Case management and advocacy
- Patient care and support
- Foster care and child welfare
- Legal system navigation
- Interdisciplinary collaboration
- Documentation and reporting
- Staff supervision and mentorship
- Crisis intervention and resolution
Certification
• Child Welfare Case Manager through (Expired 12/2025)
• Child Welfare Licensing Specialist (Expired 12/2025)
• Temporary Teaching Certification good thru 2030
• BLS (Basic Life Support), American Heart Association
• CPI (Crisis Prevention Intervention - Trained)
• Substitute Teaching Course & Exam (Completed with 96.15%)
• Child Welfare Licensing Specialist (Expired 12/2025)
• Temporary Teaching Certification good thru 2030
• BLS (Basic Life Support), American Heart Association
• CPI (Crisis Prevention Intervention - Trained)
• Substitute Teaching Course & Exam (Completed with 96.15%)
Affiliations
Volunteer, Maddie's Fight Foundation
Timeline
Case Manager
Onyx Behavioral Health
03.2025 - 08.2025
Patient Care Technician
Cleveland Clinic, Tradition Hospital
07.2024 - 11.2024
Foster Home Management Director
Camelot Community Care
11.2021 - 03.2024
Child Advocate Manager
Guardian Ad Litem Program
02.2017 - 11.2021
Dependency Case Manager
Communities Connected for Kids (Devereux CBC)
03.2014 - 02.2017
Youth Care Worker
Children's Home Society
07.2013 - 03.2014
Teacher
La Petite Academy
02.2012 - 08.2012
Assistant Manager / Sales Associate
Payless ShoeSource
02.2007 - 07.2010
Bachelor of Science - Human Services
Indian River State College