Kristine Yarde
Indiana,PA
Summary
Experienced individual with an extensive background in Managerial roles along with knowledge in administrative support roles in various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Hardworking and passionate job seeker that's always eager to learn new things.
Overview
10
10
years of professional experience
Work History
Program Support Specialist
Cynet Systems
12.2021 - Current
- Checked account information for eligibility with program plans and guidelines.
- Responded to in-person and telephone requests for information and assistance.
- Processed payments and refunds, issued receipts and updated accounts.
Patient Service Representative
UnitedHealth Group
01.2020 - 11.2021
- High volume Call center, assisted over 100 patients a day
- Scheduled patient appointments as well as canceled & rescheduled as needed
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients & Entered patient demographic and insurance data into electronic medical record system, utilizing EPIC EMR system
Medical Office Receptionist/Office Supervisor
Garden OBGYN
05.2019 - 11.2019
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current & Helped patients complete necessary medical forms and documentation.
Ops and Staffing Supervisor/ Merchandising Manager
Limited Brands-PINK
09.2013 - 12.2017
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes & Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Scheschuled staff weekly according to WFM guidelines
- Managed 20+ employees at one time and overseen business during peak hours
- Acted as Temp store manager during Holiday season for about 6 months or so
- Executed floor sets daily while often completing efficient store resets to prepare store for special promotions and seasonal updates.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Education
Bachelor of Science - Dental Hygiene
Hostos Community College of The City University of New York
The Bronx, NYSkills
- Data Entry
- Patient Registration
- WFM
- Front Desk Operations
- Medical Insurance
- EMR Systems (Knowledge of EPIC system)
- Recruitment and Staffing
- Time Management
- Talent Acquisition
- 8 years of Retail Management Experience
Timeline
Program Support Specialist
Cynet Systems
12.2021 - Current
Patient Service Representative
UnitedHealth Group
01.2020 - 11.2021
Medical Office Receptionist/Office Supervisor
Garden OBGYN
05.2019 - 11.2019
Ops and Staffing Supervisor/ Merchandising Manager
Limited Brands-PINK
09.2013 - 12.2017
Bachelor of Science - Dental Hygiene
Hostos Community College of The City University of New York
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