Kristin Goerdt
Dubuque
Summary
Dependable professional known for exceptional customer service and team-oriented approach. Strong ability to foster relationships and maintain a clean, organized environment, ready to drive positive outcomes in high-pressure settings.
Overview
8
8
years of professional experience
Work History
Bartender
Asbury Eagles Club
Asbury IA
06.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Assistant Manager
Dairy Queen Grill & Chill
Dubuque, IA
10.2022 - 09.2025
- Supervised daily operations to ensure high-quality customer service and product consistency.
- Trained and mentored staff on operational procedures and food safety standards.
- Implemented inventory management strategies to optimize stock levels and minimize waste.
- Enforced health regulations and safety protocols, ensuring compliance across all operations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Maquoketa High School
Maquoketa, IA05-2003
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
Timeline
Assistant Manager
Dairy Queen Grill & Chill
10.2022 - 09.2025
Bartender
Asbury Eagles Club
06.2018 - Current
High School Diploma -
Maquoketa High School