Kristin L. Noles
Rocky Point,NC
Summary
To secure a position with a stable company where I can utilize my customer service skills with long term prospects for professional growth. Qualifications Customer Service: helping customers on the phone and in person Administrative paperwork and processing Focus on Detail Ability to handle a fast paced stressful work environment Computer skills: Quickbooks, Microsoft Word, and some Excel Working with a wide range of customer including individuals, realtors, large corporations (Frito Lay), and small businesses
Overview
22
22
years of professional experience
Work History
CSR
GFL Environmental
Wilmington, NC
05.2018 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Shop Administer
- Billing for Maintenance department
Office Manager
A-1 Screen & Glass, Crandle Rollins, Armed Forces Blvd
Warner Robins, GA
01.2009 - 05.2018
- Billing
- Taking orders in person, over the phone, fax, and e-mail
- Preparation and completion of orders
- Out of office sales tasks
- Opening and closing of business
Office Manager
Armstrong Recovery
01.2001 - 01.2009
- (Accounts Payable & Accounts Receivable)
- Skip Tracing
- Customer Service
- Order Processing
Education
Central Georgia Tech College
Skills
- Understanding Customer Needs
- Upselling Products and Services
- Building Customer Trust and Loyalty
- Customer Data Confidentiality
Timeline
CSR
GFL Environmental
05.2018 - Current
Office Manager
A-1 Screen & Glass, Crandle Rollins, Armed Forces Blvd
01.2009 - 05.2018
Office Manager
Armstrong Recovery
01.2001 - 01.2009
Central Georgia Tech College