KRISTOFER LIAUGMINAS
Wheaton
Summary
Reliable and customer-focused professional with experience in customer service, event coordination, and team support. Developed exceptional organizational and communication skills in fast-paced, high-stakes environment. Mastered art of coordinating complex logistics and fostering productive relationships with diverse clients. Seeking to transition into new field, leveraging these transferable skills to drive success in fresh role.
Overview
4
4
years of professional experience
Work History
Executive Meeting Manager
Sheraton Lisle
Lisle, IL
10.2023 - 01.2025
- Contacted new and existing customers by phone and email
- Organized event details and room reservations
- Worked with hotel staff to ensure events ran smoothly
- Helped meet sales and service goals
Sales and Events Coordinator
Sheraton Lisle
Lisle, IL
03.2023 - 10.2023
- Entered and updated event and customer information
- Communicated event needs to hotel departments
- Assisted with scheduling and room blocks
- Provided customer support before and during events
Front Desk Supervisor
Chicago Marriott Naperville
Naperville, IL
06.2021 - 11.2022
- Assisted guests with check-in and check-out
- Trained new employees on customer service duties
- Resolved guest concerns and service requests
- Worked closely with other departments to support guests
Education
Bachelor of Arts - English
University of Miami
05-2009
Skills
- Reliable Customer Service
- Effective phone communication
- Time management expertise
- Team collaboration
- Cash management and POS operation
- Proficient in Microsoft Word
Timeline
Executive Meeting Manager
Sheraton Lisle
10.2023 - 01.2025
Sales and Events Coordinator
Sheraton Lisle
03.2023 - 10.2023
Front Desk Supervisor
Chicago Marriott Naperville
06.2021 - 11.2022
Bachelor of Arts - English
University of Miami