Kristoffer Burns
Lakeland,FL
Summary
Recent college graduate looking for full-time employment in a professional setting with experience in administrative and social work while also having many years in experience in quality customer service and customer satisfaction. Eager to bring undergraduate accomplishments to the table while also learning from seasoned professionals and have a long-lasting career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CHILD WELFARE CASE MANAGER TRAINEE
ONE HOPE UNITED
09.2023 - Current
- Supervised visits (in office or out-of-office) and transported kids to doctors' appointments, foster homes, group homes.
ONLINE GROCERY & PICKUP, WALMART
01.2022 - 07.2023
- Load groceries into customers’ cars in a very timely manner
- Provide quality customer service to all customers in the store
- Assisted training of new associates.
Intern
FAMILY PSYCHOLOGICAL SERVIES OF LAKELAND
03.2023 - 05.2023
- Spent two months as an intern at Family Psychological Services of Lakeland
- I was able to learn and spread awareness about Play Therapy and use techniques about how play therapy is conducted with children
- Helped conduct intakes and became HIPAA certified.
lAWN CARE WORKER
TURKS LAWN CARE , LLC
02.2021 - 01.2022
- My responsibilities were to mow lawns, trim trees, bushes, shrubs, and edge yards
- Provide quality customer service to all customers.
Education
Bachelor of Arts - Psychology
Webber International University
Babson Park, FL05.2023
High School Diploma -
Cedar Key School
Cedar Key, FL05.2019
Skills
- Visitation Experience
- Records Management
- Written and Verbal Communication
- Proficient in Microsoft Office
- Paperwork Processing
- Problem-Solving Abilities
- Organization skills
- Time-Management
- Detail Oriented
- Dependable and Responsible
- Good Telephone Etiquette
- Interpersonal Communication
Certification
HIPAA- Certification of Mental Heath Admin
Timeline
CHILD WELFARE CASE MANAGER TRAINEE
ONE HOPE UNITED
09.2023 - Current
Intern
FAMILY PSYCHOLOGICAL SERVIES OF LAKELAND
03.2023 - 05.2023
ONLINE GROCERY & PICKUP, WALMART
01.2022 - 07.2023
lAWN CARE WORKER
TURKS LAWN CARE , LLC
02.2021 - 01.2022
Bachelor of Arts - Psychology
Webber International University
High School Diploma -
Cedar Key School