Summary
Overview
Work History
Education
Skills
Additional skills
Timeline
Generic

Kristy Cordes

Austin,TX

Summary

Motivated, responsible hospitality professional looking for a full time career that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Server

The Omelettry
02.2015 - Current
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing waitlist and seating arrangements.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Fado Irish Pub
09.2013 - 02.2016
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Legal Assistant

Querrey & Harrow
08.2011 - 04.2013
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Revised and finalized letters, briefs, and memos.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.

Education

Bachelor of Arts - Psychology

Northwestern University
Chicago, Illinois

Skills

  • Exceptional customer service
  • Order delivery practices
  • Conflict and Complaint Resolution
  • Menu Memorization
  • Workflow Coordination
  • Decision-Making
  • Memory retention
  • Service prioritization
  • Typing Skills

Additional skills

Extensive experience in drafting legal correspondence and pleadings, court filings, proofreading and document management 

Timeline

Server

The Omelettry
02.2015 - Current

Server

Fado Irish Pub
09.2013 - 02.2016

Legal Assistant

Querrey & Harrow
08.2011 - 04.2013

Bachelor of Arts - Psychology

Northwestern University
Kristy Cordes