Kristy Crowe
Tallahassee,FL
Summary
Highly organized and driven scheduler with healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information.
Overview
7
7
years of professional experience
Work History
Radiology Scheduler
Tallahassee Primary Care Associates
09.2020 - Current
- Upheld HIPAA regulations and standards for protecting patient information.
- Scheduling procedures in busy radiology office by phone and in person.
- Working insurance quotes for scheduled appointments.
- Imputing scheduled appointments into Avreo (Interworks)
- Updating patient PHI in EHR (Veradigm)
- Training new staff in insurance, Allscripts PM, scheduling, EHR, Avreo.
- Collecting co-pays and balances due.
- Contacting patients regarding questions or co-payments.
- Answering busy multi-line phone system.
- Proficient in Allscripts, Avreo, and EHR as well as multiple insurance websites.
- Coordinating between multiple physician offices, patients and insurance companies to maintain high level of patient care.
- Demonstrated respect, friendliness and willingness to help wherever needed
Shift Manager
Five Guys
12.2018 - 08.2020
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Scheduled staff to establish adequate coverage during peak business hours.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Courier
Reliable Expedited Delivery/UPS
05.2019 - 04.2020
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered medical equipment and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Obtained TSA certification for this position.
Shift Manager
Burger King
12.2016 - 10.2017
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Henry County High School
Mcdonough, GASkills
- Microsoft word
- Excel
- Outlook
- Allscripts PM
- Electronic Medical Record Software (Veradigm)
- Interworks Avero
- Insurance benefits
- Patient Engagement
- Radiology Diagnostics
References
References:
Andrew Lester (Professional contact, former boss)
Five Guy's
AGM
(570)360-1497
Karen Martin (Professional contact, co-worker)
Tallahassee Primary Care Associates
Scheduler
(832)420-4194
Ashley Huggins (Professional contact, co-worker)
Tallahassee Primary Care Associates
Ultrasound Tech
(850)445-7656
Shantel Mitchell (Professional contact, former co-worker)
Tallahassee Primary Care Associates
Medical Assistant
(850)694-9932
Timeline
Radiology Scheduler
Tallahassee Primary Care Associates
09.2020 - Current
Courier
Reliable Expedited Delivery/UPS
05.2019 - 04.2020
Shift Manager
Five Guys
12.2018 - 08.2020
Shift Manager
Burger King
12.2016 - 10.2017
High School Diploma -
Henry County High School
Similar Profiles
Kellie WaringKellie Waring
Lead CT Technologist at Tallahassee Primary Care AssociatesLead CT Technologist at Tallahassee Primary Care Associates
Emily Gunn-HallEmily Gunn-Hall
Accounting Assistant at Tallahassee Primary Care AssociatesAccounting Assistant at Tallahassee Primary Care Associates
Kayla MilesKayla Miles
Diagnostics Scheduler at Tallahassee Primary Care AssociatesDiagnostics Scheduler at Tallahassee Primary Care Associates
Stacey CastleStacey Castle
LPN/Office Manager at Tallahassee Primary Care AssociatesLPN/Office Manager at Tallahassee Primary Care Associates
LORENZO AARONLORENZO AARON
Crewmember at Ingram SignalizaionalCrewmember at Ingram Signalizaional