Kristy Loppnow
Benton City,WA
Summary
Skilled management professional with strong organizational, communication, and problem-solving abilities. Adept at supporting executives, managing schedules, and coordinating projects to ensure efficiency and effectiveness. Strong focus on team collaboration and achieving results, adaptable to changing needs, and known for reliability. Proficient in Microsoft Office Suite, project management software, and administrative support functions.
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dollar Tree Stores
Newport, OR
04.2021 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Assistant Manager
Dollar Tree Stores
Newport Oregon
03.2024 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Overnight Stocker
Walmart
Newport, OR
03.2023 - 02.2024
- Facilitated future use by maintaining orderly storage of excess items.
- Processed waste materials using compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Adapted to perform extra tasks beyond regular stocking duties when required.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
Dairy Manager
Safeway
Newport Oregon
08.2022 - 12.2022
- Managed daily functions of the dairy department.
- Conducted additional inventory purchases aligned with promotional advertisements.
- Ensured accuracy of inventory records.
Department Manager
Walmart
Newport, OR
12.2021 - 08.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Ordered through secondary supplier depending on the demands of our customers
Education
Associate Segree - Criminal Justice
Lynn Benton Community College
Albany, ORCertification - Cement Masonry
Tongue Point Job Corp Center
Astoria, ORGraphics Design - Visual Communications
Al Collins Graphics Design School
Tempe, Arizona09.1998
High School Diploma -
Reedsport High School
Reedsport, OR06.1996
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Task delegation
- Goal setting
- Conflict resolution
- Retail operations
- Operations management
- Sales strategies
- Retail operations management
- Strategic planning
- Sales growth
Timeline
Assistant Manager
Dollar Tree Stores
03.2024 - 07.2024
Overnight Stocker
Walmart
03.2023 - 02.2024
Dairy Manager
Safeway
08.2022 - 12.2022
Department Manager
Walmart
12.2021 - 08.2022
Assistant Manager
Dollar Tree Stores
04.2021 - 10.2021
Associate Segree - Criminal Justice
Lynn Benton Community College
Certification - Cement Masonry
Tongue Point Job Corp Center
Graphics Design - Visual Communications
Al Collins Graphics Design School
High School Diploma -
Reedsport High School