Kristy M. Borer
Newfoundland
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Lehigh Valley Health Network
03.2023 - Current
- Support providers in all patient care aspects
- Including refilling medications when appropriate, obtaining vitals and patient histories, assisting in procedures, and performing injections
- Performing nasal and oral swabs for rapid flu, covid, and strep testing
- Collect urine specimens for in office urinalysis and pregnancy testing
- Perform diabetic eye and foot exams as well as finger stick for A1C
- Assist patients with all referral and scheduling needs
- Documenting all information accurately and quickly into EPIC EMR
- Answering patient e-mail and phone messages
- Conducted patient education sessions on health maintenance and medication usage.
- Handled patient triage to determine urgency of care needs.
- Operated electronic health record software to input patient data accurately.
- Utilized blood pressure monitors to assess vital signs efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Medical Assistant
Wayne Memorial Health System
04.2019 - 03.2023
- Interview patients to obtain health and family histories, accurate vital signs that are properly documented in the EMR
- Work with providers for in office procedures
- Perform injections, EKG’S, Office PFT’s, and obtaining oral and nasopharyngeal samples for office testing, including Covid 19
- Refilling patient medications and obtaining prior authorizations when necessary
- Keeping accurate vaccine inventory logs
- Working along side the provider at the tick-borne disease wellness center, which includes Rocephin injections and the occasional tick removal
- Measured patient spirometry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Certified Medical Assistant
Physicians Health Alliance
12.2014 - 03.2019
- Greet Patients and enter all information into EMR centricity
- Room Patients, obtain vital signs, patient history, and update medication lists
- Perform immunizations, venous blood draws, finger sticks/heel sticks, EKG’S, vision and hearing screenings
- Order tests and medications for patients
- Answer phones and triage incoming calls
- Obtain insurance Pre-certifications and referrals
- Conducted patient education sessions on health maintenance and medication usage.
- Operated electronic health record software to input patient data accurately.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Education
Diploma - Clinical Medical Assisting
McCann School of Business And Technology
01.2014
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient assessments
- Inventory and supply management
- Problem-solving
- Time management
Certification
- CPR Certification
- First Aid Certification
- NHA Certified Clinical Medical Assistant
Awards
Awarded Deans list or Honor Roll most semesters.
Timeline
Certified Medical Assistant
Lehigh Valley Health Network
03.2023 - Current
Certified Medical Assistant
Wayne Memorial Health System
04.2019 - 03.2023
Certified Medical Assistant
Physicians Health Alliance
12.2014 - 03.2019
- CPR Certification
- First Aid Certification
- NHA Certified Clinical Medical Assistant
Diploma - Clinical Medical Assisting
McCann School of Business And Technology
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